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“Control Tower”
is something new from United Cargo that Peggy Guse, Cargo Director of
Sales Strategy, Marketing and Customer Service, says will greatly enhance
the planning and management of temperature-sensitive cargo shipped via
their TempControl service.
The new and innovative approach features
a highly trained team of specialists who provide United Cargo TempControl
customers a single point of contact and up to the minute information through
all phases of the shipment cycle.
"Temperature-controlled logistics requires
precise planning, flawless execution, and constant communication between
all stakeholders," Peggy confirmed.
The Control Tower is located in United's
Cargo Customer Contact Center in Houston. It operates 24/7 and is solely
dedicated to servicing TempControl customers. Access is via the exclusive
toll-free number 1-877-525-4628 or email address tccargo@united.com. |
