When 261 tons of equipment was transported
from Venice, Italy, to Chicago, Illinois on behalf of an Indiana-based
steel corporation, some people used to moving heavy stuff were more than
impressed.
The deadline demanded that huge machines
had to arrive at the consignee's place before Thanksgiving last week (November
23).
That demand was a condition that put everyone
involved under extreme time pressure.
With no time to get anything wrong ocean
freight was ruled out.
What happened was that the steel mill's
agent, U.S. forwarder Mallory Alexander International Logistics approached
the Chicago office of Lufthansa Cargo Charter to arrange air transport
for the heavy equipment.
Contract for the project was concluded and
right away Lufthansa Charter people went to work putting all elements
of an intercontinental logistics puzzle together.
Quite a challenge, since a huge number of
details had to be considered, such as hiring a local Italian crane company
that was willing to work during weekends; planning the interfacing for
landing and departure of one Jumbo-Boeing and two AN-124-100 freighters
at Venice Marco Polo airport with local management and similar demands
all along the chain.
Coordinating each step with Italian forwarding
agent EURService of Genoa as well as the shipper Danieli & Company
at Buttrio in Northern Italy was critical.
"It was of tremendous help that our
parent company Lufthansa Cargo has got a station in Venice.
“So
their District Manager Maurizio Benato and his colleagues could look after
all of the thousand things that had to be done," said Monika Houck,
(left) LH Cargo Charter's Head of Global Sales and Customer Relations.
Obviously Maurizio and his crew delivered
a first-rate job.
As
the shipment departed onboard a leased AN-124-100 of Russian provider
Polet Airlines on November 11 from Venice to Chicago with 98 tons on board,
that movement was quickly followed by a B747-300F of Lauderdale-based
Focus Air two days later with 65 tons.
Finally an AN-124 on November 20, lifted
another 98 tons across the Atlantic to ORD.
Every piece of the shipment arrived at the
consignee's facility prior to Thanksgiving bringing the project to a successful
conclusion.
However, the last of the three flights was
quite unique, for it was not only the crew and the shipment that were
on board the cargo plane, but also riding right along with the consignment
was Mirja Nissen of Lufthansa Charter Agency's Chicago branch.
Talk about hands on service!
A young German lady among 16 Russians was
an unforgettable experience for Mirja and the Polet crew who had someone
aside from each other to talk to as they wrestled that big Antonov across
the heavens. (story follows)
But this integrating and coordinating of
people and equipment to deliver a successful charter movement is the real
story here.
Lufthansa Charter Agency operates not by
Lufthansa alone, but as this shipment illustrates leverages resources
in Italy, aircraft from Russia and Florida, and know-how from Kelsterbach
to Venice to Chicago to get the job done.
(Heiner Siegmund)
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