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Dear Geoffrey,     I read with interest your article “U.S. 
        Senate Stumbles Into Cargo Area”. I also saw on TV last night a 
        Delta flight attendant complaining about the TSA. She mentioned that cargo 
        is a concern.Years ago Bob Crandall made a very telling statement 
        to me. He said most people basically understand the airline passenger 
        business as many people fly as passengers. But very few understand the 
        Air Cargo business as none of us are boxes.. He was right. The air cargo 
        business is a very complex industry and is one of the foundations of world 
        trade. Your statement that the belly cargo passenger business, all cargo 
        business and the express business sre different is understood by very 
        few people outside the industry.
 The Senators have good intentions and are trying 
        to do their job but they are mainly guided by their staffers who have 
        very little if no air cargo experience. I am continually impressed by 
        the high caliber of the leaders we have in the air cargo business and 
        if congress is truly intent in understanding this complex industry it 
        should put together a panel of industry leaders with a to help guide them 
        in these important decisions.
 
 Bill Boesch
 
 Dear Geoffrey,
 
 I loved Ted's article on the Stumblin' Senators, 
        with the conclusion of the story hitting the nail on the head.      
        Unfortunately our government cares more about the public view the governments 
        policies on security rather than the actual security itself.
 Back in 2009, a client had an issue on an original 
        Certificate of Origin on a shipment to Israel.
 The only way to get the new COO to Tel Aviv before 
        customs closed for several days was to hand carry.
 A new one was typed up, I booked a flight, and 
        was flying from ATL to JFK 4 hours later to catch the late night JFK to 
        TLV flight.
 Normally I would have stayed a few days and checked 
        out some sights, but I had to get back to Atlanta immediately, so my return 
        flight direct to ATL was 8 hours after I arrived.
 Upon arrival, explained to customs why I was 
        there, met a courier from my agent in the parking lot, and went to the 
        airport bar. Never left the airport.
 As soon as I can check in, I start the process. 
        So the first security screener is walking up and down the security lines 
        verifying names, tickets, and passports.
 This is where it gets interesting for me. Believe 
        it or not, they thought it was odd a person would fly into the country 
        and leave the same day. When they saw my entry stamp on my passport, a 
        second screener was immediately summoned.
 I answered their questions, explained the reason 
        for my trip.
 They held on to my passport and told me to wait 
        in line, they would be back.
 Well, after explaining my story to 5 different 
        people, having my carry on x-ray screened twice, and physically screened 
        once, I end up in an office with another security person. Once again I 
        explain everything and give him every answer he wants. He has me turn 
        on my laptop, show him some company documents, before asking the name 
        of the person I met with the COO.
 He picks up his phone, says the guy's name, and 
        2 minutes later is speaking with the guy I met, at home while he is eating 
        dinner with his family. He confirmed my story and I was put in the front 
        of the line for a final screening.
 Was it fun? No.
 Was I extremely annoyed at telling the same thing 
        to six different people? Yes.
 Do I want to go through it again? No.
 However, do I completely understand why I was 
        profiled and how I met that profile? Yes.
 I would love for the security at our airports 
        to have the resources and training they need.
 I would love for the compensation to be such 
        that a higher quality for screeners be in place.
 In the end, the majority of experiences would 
        not be intrusive and most people would fly right through security. Although 
        we have elected these representatives to create policies this country 
        needs, once they get in office all they care about is making sure they 
        have a good enough public opinion to be reelected.
 Thanks for the great articles, I read every one 
        that comes through.
 
 Best regards,
 Josh McDowell
 ETS, Inc. / Expedited Transportation
 Services, Inc.
 770-817-3041 - Direct Line
 678-614-3810 – Cell
Dear Geoffrey,
 While I might agree that your Senators may be 
        prone to knee jerk reaction in light of the recent security threats, we 
        should give some credit to TSA and CBP who both have approached industry 
        to discuss workable solutions.
 It may be a foregone conclusion that we will 
        see something along the lines of risk assessment prior to loading at a 
        foreign port in the air mode similar to ocean, but if done right, that 
        might not be such a bad thing.
 The 4 hours vs. 8 hours is really a lame argument 
        since we have the same requirements in Canada and send the information 
        at wheels up. Generally that's in the 7+ hours range. No big deal. The 
        problem is short haul flights under 2 hours.
 We don't even have the goods or the information 
        sometimes at 4 hours out. Export reporting with risk assessment done by 
        the importing country before it gets loaded would solve that problem. 
        E-Freight is an initiative already undertaken to make all the possible 
        data available electronically.
 Now, we just have to hold the owners of the data 
        accountable for the accuracy and timeliness of the transmission.
 All that's required is the intestinal fortitude 
        to make the right decisions to include the whole supply chain and not 
        put all this exclusively on the backs of carriers.
 
 Mike Morey
 Director, Operational Strategy
 Air Canada Cargo HQ
 YUL
 RE: Giving 
        Thanks With HaroldDear Geoffrey,
 
 As a result of the article you published 
        on the Turkey Lunch for Atlanta Customs Brokers in Vol 9 No 125, we fried 
        351 pounds of Turkey and served 437 meals, by far the largest event ever.
 Now we are looking forward to 18 Nov 2011 
        for our annual feast to be bigger and better. Thanks to you.
 
 Harold Hagans
 ACBIFF@atlantacustomsbrokers.com
 
 Dear Harold,
 
 No, my dear friend thanks to you.
 It is completely in the spirit of giving thanks 
        that makes this U.S. holiday so great and welcome each year.
 We can all learn and benefit from your sense 
        of charity and community.
 When I think of holidays that we celebrate during 
        the year my favorite is Thanksgiving.
 No gifts , no expectations just people gathering 
        together for a meal.
 This is a holiday where you bring folks and sometimes 
        even strangers into your home and want to make sure that no one ends up 
        on this day alone.
 Harold, you do that for people in Atlanta air 
        cargo and that is just great.
 The other thing I always like about Thanksgiving 
        is that no matter where you are from or what your religion or nationality 
        or color or political persuasion—if you are an American, then Thanksgiving 
        is your holiday. None of this “it isn’t my holiday” 
        as response to universal greeting “Happy Thanksgiving.”
 We cannot be sure in 2010 that the first Thanksgiving 
        celebrated by the Pilgrims in 1620 at Massachusetts became an event because 
        of the landing on Plymouth Rock or because the rock didn’t land 
        on them.
 What we can be sure of is that for many of us,our 
        life in this blessed USA is still wonderful and privileged.
 So good for you Harold, for passing Thanksgiving forward.
 Happy Thanksgiving.
 
 Geoffrey
 
 Flying Typers Returns Monday November 29.
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