Robbie Anderson is United Airlines Vice President Cargo.
     Among other things his comments here underscore that so often it's all about heart as horrible events often start getting better as we lift each other.
     “United Cargo’s current focus is on ramping up service and recovering to normal operations as quickly as safety concerns and local infrastructure challenges allow.
      “The scope of the “Superstorm” was unprecedented – affecting four of United’s eight domestic hubs (IAD, EWR, CLE and ORD) during the early part of the week. To minimize the impact of the storm on United’s customers, co-workers and equipment, United planned and executed the most extensive weather-related proactive re-scheduling ever undertaken by an airline.
      “All of United Cargo’s facility locations are now open for customers to tender and recover freight. We were able to resume flight service at our hub at Washington Dulles and many of the other impacted locations on Tuesday, and we resumed limited service at our Newark hub and New York-Kennedy on Wednesday.
     “We increased service at EWR and JFK on Thursday and expect a return to more normal operations at EWR and JFK by Friday.
     “Service at New York-La Guardia also resumed on Thursday and full operations are expected there today (Friday November 2).
     "We’re extremely proud of and grateful to our United co-workers, as well as our cargo warehouse and trucking service vendor staff, for the remarkable dedication and teamwork they have demonstrated. Our goal throughout the planning for, execution during and recovery from the Superstorm has been to minimize the impact to our customers while maintaining our safety mindset.
     "Before, during and after Superstorm Sandy, as we do every day, United made the safety of our co-workers our number one priority. Our primary task was to connect with every employee who lives or works in the affected areas to ensure they were safe and to determine if they needed help. In response to their requests, and in support of the communities impacted, United Cargo has worked with United's Corporate and Community Affairs organization to transport shipments of food, water and generators into the region -- with more shipments on the way.
     “In addition, as of Thursday afternoon, United customers, co-workers and the United Airlines Foundation have donated more than $275,000 to support Superstorm Sandy relief efforts by American Red Cross, AmeriCares and Feeding America."

     North of the border up Canada way, where tough weather all winter long is in some manner a Canadian way of life, Air Canada Vice President Cargo Lise Marie Turpin takes Sandy’s incursion in stride, with practical determination and a stiff upper lip.
    “Part of Air Canada Cargo’s strategy is to run trucks from the U.S. Northeast to Canada, with freight destined to stations throughout AC's International Network.
    “This approach has proven successful and our month-end freight and mail volumes were tracking well ahead of last year.
    “While AC's JFK and LGA operations were closed, many NY/NJ customers routed their freight over ORD and DTW.
    “In addition, we experienced BUF and ROC volume increases.
    “Shipments our BUF and ROC customers would typically ‘Gateway’ to JFK were tendered directly to AC at these stations.
    “We're working closely with our JFK customers who are still without power, offering direct pick-ups, pallet building and other custom-tailored solutions.
    “Unfortunately, several of our employees’ and customers’ homes were destroyed or damaged. although as far as we know everyone is safe and sound.
    “As of November 1, AC is back in business in NYC.”

Ray Curtis is Delta Airlines Cargo VP Sales:
     “As Hurricane Sandy approached the Northeast Coast of the U.S. last weekend, Delta Cargo made the decision to close our facilities in New York, at JFK and LaGuardia, as well as Newark, NJ and Boston, starting at midnight Sunday, Oct. 28.
     “Flight operations at PHL, EWR, JFK, and LGA stopped beginning with the overnight flights this past Sunday October 28.
     “In addition flight operations stopped DCA, IAD, BWI, ORF, PHF, RIC, BDL, PVD and PWM.
     “During this period Delta Cargo did not accept sensitive shipments, including live animals, human remains and perishables for travel to or connecting thru these cities.
     “Happy to report as of today Thursday November 1st, service to all northeast cities has been resumed.
     "All Delta Cargo offices are now open.
     "Delta Cargo provided our customers with up to date information throughout the week on deltacargo.com.
     “While there are Delta employees in the effected that have encountered damage to homes, vehicles etc., we were very fortunate that all employees came away from this storm safe.
     “Our hope is that all our colleagues and customers are able to come away from this horrible weather week intact.”
Geoffrey Arend/Sabiha

FT103112