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   Vol. 13 No. 96  
Wednesday November 26, 2014

Best In Show Closing in On 2015

Best In Show 2015

Malpensa Cargo Area

     There were three important and informative gatherings that capped off the air cargo trade show event year for 2014.
     To us, the content of these industry encounters can serve as a primer for things to come in 2015.
     No better time to think about the future, we say.
     First came The Air Cargo Handlers Conference (ACH) held in Milan.
     Next was The International Air Cargo Association (TIACA) Air Cargo Forum (ACF) held in Seoul, Korea.
     Finally, there was the FIATA annual world event that was held in Istanbul, Turkey.
     It has occurred to us that in the rush and the overstuffed schedule of one trade show after another, quite a few worthwhile presentations may have become lost in the blur.
     FlyingTypers editors have selected some outstanding sessions from all three events, which we have euphemistically titled “Best In Show.”
     This 10-part series begins in this issue and continues for the rest of 2014, delving deep into several presentations.
     We hope all this fine effort might enjoy some further reflection whilst advancing participation when viewed through the prism of time.
     We appreciate your comments.


Blow By Blow At CHC Milan Pt 1

     The 6th Annual Cargo Handling Conference (ACH) was held in Italy at the Sheraton Milan Malpensa Airport Hotel from September 17-19, 2014.
     We have enlisted one of the keenest minds in air cargo today, Head of Calogi J. Patrick Murray, to provide first-hand comments on the sessions’ content.
     Mr. Murray is a much sought-after speaker and panel member at air cargo events all over the world, and will be providing fair and balanced observations as our series moves along.
     The entire package, including all pictures and text, will be available after release here at www.aircargonews.com.

ACH Takes Off

Oliver Bijaoui     Oliver Bijaoui, president and chief executive officer for WFS, opened the conference and began with an upbeat message: there are now signs of recovery.
     According to Oliver, the main drivers are the recovery of mature regions (America and Europe); dynamism in the AMEA regions; a slowdown of integrator penetration; transfer of manufacturing to low-cost countries; worldwide fleet increases; development of e-commerce and associated portal services; and increasing outsourcing from airports and airlines.


Giulio De MetrioGiulio Embraces Malpensa

     Giulio De Metrio, (left) the conference host and COO of SAE Milan Airports, also welcomed the delegates, explaining that after being affected by the economic downturn, MXP airport was able to recover in the second half of 2013. MXP is the first airport in Italy and sixth in Europe, and is one of the fastest growing in Europe. Milan is looking forward to EXPO 2015 and the new cargo airport will be available for tenants starting March 2016.


COAG Hot Topic

      COAG Update – David Ambridge, general manager cargo, Bangkok Flight services, Brendan Sullivan, manager for dangerous goods and training standards, IATA.
     David Ambridge took the stage and explained that COAG continues to make progress towards standardization and simplification, with the aim to remove complexity from our disjointed business.
David Ambridge and Brendan Sullivan     Brendan Sullivan then introduced the conference to the COAG organization. Established in 2012, COAG aims to integrate cargo operational standards into IATA standards. Other objectives include improving IATA manuals relating to Cargo Operations (IGOM), interacting with key cargo-operation stakeholders, and removing complexity.
     COAG reports into that Cargo Committee and has a dotted line to the Ground Handling Council
COAG deliverables include:
       Amending the cargo section of the standard ground handling agreement to facilitate e-AWB and support a single process, aligning it to modern practices;
       Enabling e-standard cargo operations procedures (IGOM Chapter 3);
       Listing standard cargo operational procedures and producing a facility capabilities matrix.
     Brendan explained that the capability matrix helps identify possible non-compliance in critical areas and identifies the need for transparency and consistency through the supply chain to retain modal competitiveness and avoid shift. Amongst the areas of focus are safety, security, special cargo, and messaging.
     The Facilities Capability Matrix (FCM) will be used to assess and validate current GHA capabilities, with the benefit being that there will be confidence in GHA compliance, which will allow airlines to reduce audit requirements. The FCM also allows the matching of customer needs to services performed.
     The initial findings when developing the matrix were that the assessment must recognize other existing audit requirements; be third party and independent; and be implemented consistently.
     Furthermore, some errors/correction were found in the list when conducting pilots and some ‘in scope’ areas do not have complete standards and require reference to external standards with more details required in some areas (alignment with company audits).
     The next steps are as follows:
       Self-Assessment pilot by COAG members, four by September 2014 and four by end 2014;
       Cargo Services Conference Members to review contents and provide feedback;
       IGHC and ASA members to review and feedback;
       Assessment module produced by March 2015 to coincide with IATA WCS.
     David Ambridge explained that the deliverables for Q4 2014 are an industry-recommended service level agreement with simplified SLA being renamed ‘recommended’ SLA. The SLA will be aligned to the industry Master Operating Plan to allow better management of service levels and moving towards real time updates. It still needs to be recognized that some airlines have specific Unique Selling Points.
     Finally, COAG recognized that IATA Cargo Operations contents were spread across multiple publications, including regulatory requirements, resolutions, and recommended practices, were duplicated and rewritten into rules/tact, and were also available online in e-freight procedures, and this needs to be addressed.


Hughes Speaks Up

Glyn Hughes      During question time, IATA Head of Cargo Glyn Hughes (right) told the audience that the IATA Cargo Committee was 100 percent behind COAG and asked how COAG could drive the initiative to shave 48 hours off of the transit time of a shipment. David responded that this is the most important thing COAG can do this year. First, we need to understand why cargo is delivered days before a flight departs and collected days after the flight has landed. David hopes to report on the findings during WCS in Shanghai 2015 to see how the time can be reduced.

Other Voices

Lothar Moehle     Lothar Moehle, (left) director of Global Airfreight, Security Standardization DB Schenker, suggested that COAG also consult with forwarders to ensure a ‘joined up’ approach.
     Finally moving forward with e-AWB, David explained that the plan is for the forwarder to deliver the shipment without the air waybill, with printing handled by the airline or handler.
     We asked audience member J. Patrick Murray, (right) top executive at Calogi IT based in Dubai, for some comments on this and other sessions at ACH.
     Here is Patrick’s take:
     “Having worked with various committees over the years, it’s probably fair Patrick Murrayto say that COAG are the most passionate in terms of what they do. David Ambridge made the observation that committees very often move at the pace of the slowest member; however, moving forward, he acknowledged that there is now a clear danger that if there is no sense of urgency, some may be left behind.
     “The COAG team currently meets three times a year and rely on the support of their members.
     “There is a lot to be done in this area and the more feedback and help they get, the better for all of us.
     “It’s also encouraging that COAG have offered to look at where the delays occur and why it takes so long for an air freight shipment to travel from A to B when the airline segment normally takes a maximum of 24 hours.
     “Let’s get behind the COAG guys and work with them to resolve many of the issues relating to the shipment dwell time on the ground,” Patrick Murray declared.

Geoffrey

Part Two, Next Issue


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