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   Vol. 14  No. 40
Monday May 11, 2015

United Cargo Group
Smiling faces, going places, and it shows—Air Cargo Europe brings out the best, as Jan Krems joined the United Cargo Team in Munich last week, front row and center at the big exhibit. Pictured from front are Angel “on my shoulder” Ramirez, managing director cargo operations; Mirco A. Renfer, vice president Asia Pacific cargo; Jan Krems, president cargo; Helen Kristensen, managing director strategic accounts; Jacques Leijssenaar, vice president cargo sales EMEIA and David O. King, managing director of pricing, revenue management and sales strategy.

Recently at CNS Partnership Conference in Orlando, Florida, we met Dr. Alexis von Hoensbroech, the new board member products & sales of Lufthansa Cargo, and the effervescent cargo professional Achim Martinka, vice president cargo, the Americas (seen here).

     Here are two brief reports: one with the bright and engaging Alexis at Munich Air Cargo Europe, and the other an Americas overview with Achim Martinka in Atlanta.


Dr. Alexis Keynotes Munich Session
     
     On Wednesday an interesting and varied discussion on e-freight featured a keynote address delivered by Dr. Alexis von Hoensbroech.
     But rather than stand behind a podium mouthing canned remarks, Dr. Alexis chose to answer some direct questions posed by moderator of the IT sessions Bernd Maresch at the keynote event in Hall A6.
     The matter-of-fact affect was at once dramatic and believable as Alexis—barely 100 days into his first job in air cargo—exhibited an uncanny knack for not only grasping critical air cargo issues, but also involving the audience to examine matters with him.
     In just a few moments of plain speaking in simple terms, Alexis laid out a scenario that even the folks in the back of the room could hear, follow, and embrace.
     “I came to air cargo from the passenger side of the business that is a highly digitalized business today.
     “Access to the passenger process is vast, from smart phones to computers, and provides real time transparency in a seamless fashion, and in an instant.
     “I recall working on a project 15 years ago that prioritized digitalization for air cargo.
     “It is apparent that today, nearly a decade and a half later, we have not moved far enough with that process.
     “So while there are several initiatives today—including these IT sessions at Air Cargo Europe—my take is that it is really time for air cargo to move on into the new century and embrace a digital solution.
     “Put another way—if we don’t do it then others will do it for us.
     “Today we in the combination air cargo business have plenty of competitors, including the integrators that have developed highly sophisticated information chains.
     “There are also internet companies able to harness these information technologies, who want to move into the logistics business,” Dr. Alexis said.
     “As an industry we are highly vulnerable to these digital attacks if we don’t digitalize ourselves.”
     We kept wondering where this guy was several years ago, when the idea of e-freight came to the fore and was sent out to an industry that has yet to embrace the technology in majority numbers.
     Every good idea needs somebody or an organization to put the program across.
     But maybe that is what finally happened during a few brief minutes in Munich Wednesday morning.
     If not, it will have to do until the real thing comes along.
     There is no doubt that there will be more from Alexis von Hoensbroech after his smashing entrance on the global air cargo scene.

Taste Of Air Cargo
     While good times, hospitality, interesting people, and a variety of things to eat and drink could be found where Lufthansa Group held court at the gates of Air Cargo Europe 2015 at Messe Munich, we found an informative “Tapas" of sorts, offering capabilities and shipping solutions via a line up of iPads at the Lufthansa Digital Buffet.
     Complete with a “Menu Card” (printed to replicate a Biz Class offering), the Digital Buffet offered “Starters,” “Main Dish,” and “Dessert,” outlining the various goings-on at Lufthansa Cargo as well as the service offerings of SWISS and Brussels air cargo.
     Packaged in a neat lineup and billboarded with some eye catching graphics, “Digital Buffet” was an imaginative interactive offering, wrapping up an inviting presentation that included a comfortable, well-illuminated meeting room behind the billboard in case anyone struck with a bright idea might have space to take things further.
     Nice!


America Progress & Challenges

     Whatever else can be said regarding the state of business for the German national carrier, balance of flows on the North-Atlantic during the first months of 2015 are even stronger than before, with record-numbers delivered on the import-side due to the effects of the now settled West Coast USA Port Strike and lower Euro.

Lufthansa Group USA
Lufthansa Cargo USA team—pictured (L to R) Gabriella Galantis, Director US Midwest and Canada at Lufthansa Cargo; Uwe Glunz, Regional Director USA West, Mexico & Central America; Alexander Karst, Dorector Sales & Handling USA Northeast and Mid-Atlantic; Karen Earp, Global Account Manager Lufthansa Cargo;Gunnar Loehr, Regional Director South America Caribbean and Florida; Achim Martinka, Vice President The Americas; Carl A. Unger, Director USA South; Alison Ricker, Head of Global Accounts and Ron Sanford, Global Key Account Manager The Americas.

     It is challenging for the USA export side; however, the USD remains strong, and an influx of one-way freighters from Asia via the U.S. to Europe is reducing market-demand to Europe.
     “Due to the high demand, we can fly a lot of freighter extra-sections into the U.S., responding to the high demand of our customers in Europe,” Achim Martinka told FlyingTypers.
     Achim noted that down on the ground service enhancements continue according to plan, including some upfront IT services that will drive improved services.
     “We have switched 80 percent of our station to our new IT-system iCAP, which is replacing the old Mosaik-system.
     “Due to intense pre-prep, so far so good, as we are experiencing a reasonably smooth transition whilst addressing the expected minor issues.
     “We can say that our team and customers are very satisfied with the roll-out,” Achim said.
     “The system will allow us to be even more efficient and well equipped for all eCargo initiatives.
     “Looking ahead at the Americas, Lufthansa plans to open further stations on the passenger side in the last quarter of 2015: PTY, CUN, and TPA.
     “We don’t expect huge traffic in CUN and TPA, but Panama is a new country for us and we are looking forward to opening this new destination.
     “Elsewhere in Latin America, since the beginning of the year we have been flying to BOG with our freighters instead of LIM, adding main deck-capacity to a market that we have served with PAX-flights.
     “We are also operating a successful IAH-SVG freighter that continues on to FRA.
     “Lufthansa Cargo is also connecting DFW, ATL, and CHI with main deck all cargo services to MAN every week.
     “In 2015 Lufthansa Cargo continues to build strength and identity in the marketplace as a European carrier flying directly to UK and Norway in addition to Germany and Austria,” Mr. Martinka said.
     We also learned that Gunnar Loehr is new regional manager for South-America, Caribbean, and Florida, succeeding Daniel Bleckmann, who opened his own enterprise in SAO.
     “Gunnar has been with Lufthansa Cargo for twelve years and has done stellar work in a wide range of fields in Madrid, Sharjah, and the headquarters in Frankfurt,” Achim said.
     “We are also very proud to report that Lufthansa Cargo USA are the first stations outside of Germany to gain approval ISO 14001 (verified by KPMG) for our environmental management system (EMS).
     “Stations include IAH, LAX, and JFK.”
     Bravo, we say!
     It’s very cool to work toward and be recognized for operating a clean machine.
Geoffrey


Chuckles for May 11, 2015

Swisseriffic News From Munich

     The best may have been saved for last at Air Cargo Europe Thursday afternoon. SWISS WorldCargo put together a tasty gathering of fun facts, a teaser regarding a future reveal of next month's successor to retiring chief cargo officer Oliver Evans, and news that by 2016 the first of a half dozen B777s will join the fleet, bringing increased capacity and replacing the A340s on long haul routes.
     The event revealed some positive financials as well.
     “In 2014 profits at the airline rose 31 percent to CHF 347 million while cargo load factors stood at 79 percent despite the strong Swiss Franc,” Oliver Evans reported.
     On sustainability, Mr. Evans pointed to the SWISS approach to “profits, planets, and people as foundations for our business model."
     Mr. Evans also pointed to future innovations in cargo transport, including an initiative between Swiss Post and Matternet, who have teamed up and will be testing drone technologies this summer.
     Hosted by long time public relations specialist Bernd Maresch, who for years was associated with SWISS and now has extended his activities to include sessions at ACE, this SWISS offering was informative and crisp.
     Ashwin Bhat, (second from left), a rising star at SWISS WorldCargo who serves as vice president and head of Global Area Management, brought the B777 aircraft story and some network expansion news as well.
     “Bringing in the B777s is a clear strategy signaling continued emphasis on cargo growth. The aircraft (as many know) are hidden freighters that will lower emissions by 25 percent while adding 25 percent additional cargo capacity, and as many as 1,000 new jobs at SWISS.
     “In terms of our network, this summer we go double daily to Chicago, Beijing, SFO, and Montreal,” Ashwin said.
     Urs Stultz, (far right) vice president, head of Central Services Group, discussed the innovative Quality Alliance between SWISS WorldCargo, Cargologic and SATS, which commenced in January 2015.
     “This Quality Alliance brings together some similar mindsets. What we think will emerge is an open and transparent process with no secrets, allowing for across-the-board premier care for our customers.
     Mr. Urs, a long time cargo pro from Swissair to SWISS, also outlined some interesting aspects of the carrier's moves toward digitization and paperless cargo e-services.
     “On e-freight—like most other companies—we do not want to add to mountains of paperwork.
     “SWISS World Cargo is at 15 percent booking by web and we are adding several apps to our cargo offering ahead in 2015," Urs Stultz said.
     Alain Guerin, (third from left) director, head of marketing, noted that the carrier is looking at three vertical markets and has assigned a specialist for each who are at work developing further possibilities for SWISS in precious commodities/luxury goods, postal-e-commerce, and pharmaceutical and health management.
     “We are looking for customers so that we can add value to their business,” Alain said.
çSince this press event was held in Munich, SWISS WorldCargo tipped its hat to a new female executive who just joined the team in Germany. Jochen Liebfritz, (far left) director head of Central & Northern European Cargo, introduced Carolin Jaeckle Ramos, who recently joined SWISS after spending the past 14 years at LATAM Cargo based in Frankfurt.
     “We have commenced road-feeder connecting the entire German market with Zurich, including Leipzig for pharma, and Dresden for watches and clocks," Ms. Ramos noted.
Geoffrey/Sabiha


Rainer MuellerSV Builds CDG

     “Our focus is to improve connectivity and provide a growing network of destinations and quality operations to our customers,” said Rainer Mueller, VP Commercial for Saudi Airlines Cargo.
     With a major presence at Air Cargo Europe in Munich, Saudia Cargo announced this week that Paris will join its global freighter network starting May 22nd.
     In addition to 12 weekly pax flights, the B747-400F will call at CDG twice weekly.
     “We are committed to the French market, which has seen a strong development for Saudi Airlines Cargo over the past years,” Mr. Mueller said.

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dnata TimeAt Air Cargo Europe, left to right—Kevin Ennis, vice president business development dnata Cargo; Bernd Leo Struck, senior vice president-UAE cargo, dnata and Micky Jadeja, manager commercial cargo, dnata.

     Just as Dubai World Central (DWC) is ramping up for its big opening in October 2015, dnata, the biggest ground handling game in the Middle East, returns to the industry trade show circuit at Air Cargo Europe.
     “This new gateway is built to be the premier facility of its kind in the world,” Bernd Leo Struck, said.
With room to grow, Al Maktoum International Airport will handle 26 million passengers a year by 2018, said Dubai Airports Chief Executive Paul Griffiths.
In 2014 Dubai International overtook London Heathrow as the world’s busiest airport for international passenger traffic, with 70.4 million passengers.

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Lionel Smith

     We are glad to report that in this world of ordinary people, there are still many dear hearts in air cargo.
     And none better than Lionel Smith, CEO, Air Cargo Integrators, a Dubai-based wunderkind, who is busy right now extending a helping hand to the victims of the Nepalese disaster.
     “Everybody in Dubai knows somebody in Nepal,” says the Lion of Dubai.
     So it’s little wonder that Lionel’s daughter Sonam started a collection—which includes her contribution of a ton of clothing and necessary items from the Smith home—now on its way to where the help is needed.
     For its part, Air Cargo Integrators has had several relief flights carrying tents, blankets, and water.
     As Lion of Dubai correctly states:
     “All we can do is try to make things better.”

 

Sir Maurice Flanagan
Happy Landings Maurice

   My friend, the great Maurice Flanagan, Emirates Airline chief executive who built the company into the world’s largest international airline, died on Thursday at his home in London. He was 86.
   We spent some days together in Dubai, but spent countless additional hours just talking. We talked about everything—aviation, old movies, the big band music Maurice loved.
   Maurice was a good guy. He was a role model and a mentor for me throughout the years.
   He read constantly. Maurice could usually be found in a book even on a quick car trip to a meeting in Dubai. He inspired me to start reading more, although I prefer non-fiction.
   Whenever we spoke, we would share our latest read.
   Mr. Flanagan was made a Commander of the British Empire in 2000.
   In 2010 he was appointed Knight Commander of the Order of the British Empire.
   When I called him Sir. Maurice, he would just laugh softly.
   I knew he loved the honor and I always admired his ability to remain a regular person despite the title.
   Although we had not spoken much since he retired from Emirates, he holds a special place in my heart.
   He always will.
Geoffrey



Trees Gave It Up For Daily Blah

     Last week we picked up a copy of the “Official Air Cargo Europe” daily publication commissioned by Transport Logistic Air Cargo Europe.
     Printed on extra thick glossy stock, the issue felt and looked wonderful.
     But then we got to thinking: how can the air cargo industry, which is attempting to project an image of sustainability, allow itself to be presented to the great unwashed (at ACE) in a series of printed issues that have the look and feel of having been printed on what remains of the Black Forest?
     Yes, FlyingTypers’ parent company quit print a decade ago, so perhaps we are a bit sensitive on the subject, but we think it is past time that air cargo put its money where its mouth is and insist that wasteful usage of paper to print industry news is not consistent with the message that everyone in this industry—from IATA to the airport sales club—is trying to get across.
     We must accelerate our effort to get as much paper out of the air cargo business as possible, because still today in 2015, despite all our efforts, our industry continues to sink beneath an avalanche of documents every day.
     If the legions of attendees and exhibitors we saw who told us that they check their various mobile devices at least two or three dozen times a day proves anything, it is that the future of media in air cargo is digital, and the wasteful, daily-news-printed-on-slick-paper nonsense at trade shows should be in the rearview mirror.
Geoffrey


If You Missed Any Of The Previous 3 Issues Of FlyingTypers
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FT050415
Vol 14 No. 37
An Interview With Peter Gerber
For David Communication Is King
Chuckles For May 4, 2015
Everybody Loves Somebody
More Cool At SWISS ZRH
Four Decades of Vital Views
Spargel Zeit Asparagus Time Again
FT050515
Vol. 14 No. 38
New Landmark For Air Shippers
Chuckles For May 5, 2015
ATC Out Front And Pulling Away
Cowboys And Indians

Playing An Ace In Munich
Feliz Cinco De Mayo
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