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      On August 1, 2013, Air India launched 
        four times a week service to Britain’s Birmingham Airport from Delhi 
        with the new Boeing 787-800 ‘Dreamliner,’ despite a report 
        in late July that smoke was observed coming out of one of the aircraft's 
        food warming ovens.Whether the smoke was caused by an errant 
        piece of burned Naan bread or something else a bit nastier is yet to be 
        revealed.
 But it is safe to say that getting the beautiful 
        new bird to land in his city is a credit to the tireless efforts of Birmingham 
        Airport’s Brand Ambassador for Asian Markets, Uday Dholakia, along 
        with a host of others.
 A direct result of the significant support 
        from the city of Birmingham, and indeed the region, for a direct service 
        to India, Dholakia spelled out the need of the region:
 “I am repeatedly told by the Midlands 
        Indian community that they want direct connectivity from their region 
        to India to enhance trade and to reach family members easily, so this 
        news will be greatly welcomed by business and leisure travellers.”
         
          |  |    The new B787 aircraft flights will enhance 
        trade, academic links, and inward investment opportunities for the wider 
        Midlands region. As the Midlands is fast developing as center for supply 
        chain-enhanced manufacturing in Automotive, Food and Drink, and Pharmaceuticals 
        and Engineering, the potential for point-to-point cargo is immense and 
        the airport is actively looking to develop this.
 “The airport team too,” said 
        Dholakia, “never lost sight of the local need for the service.
 “It is particularly great news that 
        the brand new Dreamliner will be operated on the route and we urge agents 
        and independent travellers to use the Birmingham-Delhi service going forward,” 
        he said.
 
 
   Located in the heart of England, Birmingham 
        is the UK’s second largest city and is home to five times more Indians 
        than Manchester. In fact, the West of the Midlands region accounts for 
        15 percent of the total number of Indians living in England—some 
        200,000 people.
 From a cargo perspective, too, the Midlands 
        offers an established, ready market for Indian perishables and high-value 
        heritage products. With dedicated freight handling facilities and the 
        airport’s close proximity to the biggest wholesale markets in Birmingham 
        and major supermarket distribution centers within an hour’s drive, 
        fruit and vegetables could be on the plate in less than 24 hours after 
        leaving Delhi.
 
 
   With this vast potential for both cargo 
        and passenger operations, it was indeed a wonder why Birmingham Airport, 
        the second largest airport outside of London, did not have a direct service 
        to India.
 Said Neil Rami, Chief Executive, Marketing 
        Birmingham, who was in Delhi for the launch of the Air India flights: 
        “The demand has always been from the local community.” In 
        fact, there was a signature campaign with 20,000 people signing a petition 
        for a direct flight with India.
 More importantly, said Rami, the flight 
        was a result of what has happened over the last five years in the region. 
        “We have seen significant investment from India into the Birmingham 
        region. Currently, we have more Indian investment in our region than any 
        other region in UK or outside London. The Tata investment in Jaguar and 
        Land Rover has particularly created a lot of opportunities, not just in 
        advanced engineering but also in life sciences and business process outsourcing 
        companies like Tata Consultancy and Wipro, bringing a lot of Indian investment 
        into our area. There is also a lot of trade and there is a lot of demand 
        from the local corporate market to see this direct route. On the back 
        of that we are now seeing opportunities for cargo. So clearly, this is 
        important to us economically.”
 
 
   “The Indian investment over the last 
        few years has been supporting around 25,000 jobs in the Birmingham area. 
        Hence, it is a major economic priority. It (the direct flight) is something 
        that we have been working closely with our colleagues at the airport for 
        some time.”
 The airport, too, is enthusiastic about 
        the flights. Said Jo Lloyd, Birmingham Airport’s Director, Marketing: 
        “We have worked very hard in the last two-three years…” 
        and went on to emphasize that this was the right time for the flights 
        to start. “We believe and hope that, perhaps, the services will 
        quickly move to a daily flight, subject to the demand.”
 Lloyd also mentioned that the traffic would 
        “be a mix of business and leisure travel.” Additionally, there 
        would be “outbound business traffic as well. A lot of companies 
        based in our region or those doing business with companies based in India 
        grow as well because it’s a two way activity,” she said.
 
 
   
  In 
        addition to the Birmingham flights, Air India is on a fast-forward mode 
        to connect to foreign destinations. From the end of August, the carrier 
        will start daily non-stop flights from Delhi to Sydney and Melbourne. 
        With the launch of these services, Air India would become the first airline 
        to operate the new Boeing-787 Dreamliner to the Australian continent. Said Deepak Brara, (right) Air India’s 
        Director (Commercial), “These new flights signify that Air India 
        is entering a phase of expansion, growth, and profitability that had been 
        delayed due to the induction of the B787. All this would have occurred 
        much earlier,” he pointed out. He went on to add that after decades, 
        “we have the B787 flying to London, Frankfurt, and Paris and we 
        have plans for the Dreamliner to fly to Rome and Milan.” The flights 
        have brought in cash surpluses and profits. An ecstatic Brara pointed 
        out: “We are confident that Air India is on the road to recovery 
        and profitability.”
 Tirthankar Ghosh
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