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   Vol. 16 No. 17
Wednesday February 15, 2017

The Emirates Difference Takes Hold

     Jeffrey Van Haeften began his tenure as Vice President Cargo Global Sales at Emirates SkyCargo almost two years ago, having previously gained some vital training in this ever-widening and specialized air cargo business at Martinair Holland, DHL Global Forwarding, and CEVA Logistics.
     Jeffrey is a well-connected key accounts specialist and his rise into top ranks at SkyCargo is apparent. He stepped out into the spotlight in Paris at the TIACA Air Cargo Forum last October with a strong mandate from management to accelerate options and offerings of the cargo program at EK.
     Mr. Van Haeften is a high powered visionaryand achiever who is confident that at this point in time Emirates SkyCargo is positioned as no other carrier to flex its muscular routes and multiple daily services advantage into cities everywhere, backed up by an all-widebodied fleet and also supported by a huge ongoing investment in both major facilities for cargo at the Dubai hub including DXB for passenger & cargo and Dubai World Central where SkyCargo operates a dedicated facility for its all cargo fleet.
     In the SkyCargo plan, Global Sales is a key driver that has been brought on by Nabil Sultan, DSVP Cargo as part of a greatly expanded and increasingly refined approach in quality and service.
     “We have thoroughly examined in fine detail our Global Sales schemes during the past year and a half while operationally added major investments to our hub in Dubai,” Jeffrey Van Haeften declared.
     “SkyCargo has the ability to deliver the goods in specialized shipping such as Pharma at levels of technical precision and quality that are top standard of the world.
     “For example, we now have a global head of sales for Pharma from within the team,” he said.
     “We are also enhancing all our abilities up and down the supply chain to reflect our sophistication and ability to handle all types of commoditized shipments like fashion and automotive for example.
     “The success for us and for our service partners begins by optimizing our network worldwide.
     “We have 41 destinations in Europe and in most cases we fly into cities with multiple frequencies daily.
     “Our ability to move cargo from destinations day and night eliminates the need for truck pick up and extra movement and handling, and consolidations between hubs to catch flights.
     Shipments on Emirates are handled in Europe via our Mega-Hub operation in Dubai, and onto the final destination by utilizing our dense network and air speed, thereby reducing forwarders’costs, and connections that are faster and also more reliable than others who rely on multiple hubs and trucking connections.
     We have asked top managers of the shipping community:
     “Why move your goods in half-loaded trucks and when they answer ‘we consolidate,’ we have said that Emirates SkyCargo offers consolidations and also a completely unique service with multiple daily frequencies from any of the aforementioned 41 gateways in Europe.
     “Also Emirates operates only widebodied aircrafts, and that means your built-up loaded pallets will ride intact without need and risk of being rebuilt at some point along the way.”

Van Haeften


But Does It really Work?

     “The bottom line proof of all of this is that our Dubai hub is working with a rating of 98% efficiency,” Jeffrey Van Haeften insists.
     “Everyone knows that 2016 was a tough year.
     “But we also can see that by being creative and developing our abilities we can bring in new business.
Emirates photos      “The key to all of this is communicating with the customers: not just taking orders but also finding out what are their expectations are and how we can best fit the needs of our shippers.
     “That approach can also mean we make changes and are completely open to suggestion for Emirates SkyCargo to make sure it is win-win situation all around, every time.
     It’s about career with Jeffrey, but it is also about family.
     “Most of us understand that when opportunity knocks you just need to go for it,” Jeffrey said.
     “When Emirates called and Nabil said that he wanted me for the job, I felt compelled to accept but not before the approval from my family. My wife Saskia was elated with the idea of living in Dubai and with the fact that my new posting would be life altering for both of us and our two children in many ways.
     “I take very seriously looking at life both personally and in business as a holistic endeavor.
     “We have two young children Julian and Fiene so we thought this out all around.
     “Asking them and having their agreement has made it a very smooth transition. There has been some realigning and change to get used to for certain, but we are together and happy about our new life and frankly enjoying everything our new home has to offer.
     “I might mention that my philosophy of life comes with great credit from my Dad, a florist who operated a small floral shop in the Netherlands.
     “He worked all the time –our business was always more than a nine to five operation
     “I used to help him after school and learned some important lessons, including not to fear mistakes but rather learn from them, and to also share the wealth gained from lessons learned.”
     Interestingly Jeffrey is an accomplished kickboxer, a disciplined sport that puts and keeps participants in shape.
     The idea that Jeffrey is into life with both hands and feet does not seem all that implausible after a few minutes of conversing with him.
     His delivery is rapid fire and very uplifting. The fact that he could probably take someone out cold with one swipe of his left foot is just another indication that this most interesting and multi-layered executive has it all going on at once.


Looking Ahead

     “Emirates has unique resources, including a fabulous culture for air cargo, offering the right equipment, routes and frequencies that shippers can leverage worldwide.
     “What is maybe most important is that imagination has plenty of room at this air cargo airline and with the ability to invest in the future, we are ready for tomorrow,” Jeffrey Van Haeften said.
Geoffrey/Flossie


Chuckles For February 15, 2017

The Trump Effect: India


Arvind Subramanian     (New Delhi Exclusive) U.S. President Donald Trump has been causing quite a bit of apprehension in Indian business circles. Captains of industry refer to President Trump pointing an accusatory finger at India and China as a precursor to taking away U.S.’s business.
      One of the first public declarations that India could find it difficult to do business with the U.S. came from India’s Chief Economic Adviser Arvind Subramanian, who mentioned the H-1B Visa and Trump’s desire to do away with it altogether.

 

Visa Threat

      “My concern,” said Subramanian, “is that in his last debate, Trump said, ‘H-1B, whatever it is, I use it but I don’t like it.’
      “‘I want to scrap all H-1B Visas,’ Trump declared.
      “That’s very worrying for India’s export-led growth going forward,” Subramanian reiterated.
      Although in most cases H-1B Visas do not come on the radar of the air cargo community, many are anxious to see what the future holds for air exports to the U.S.

So Far, Business Steady

Ramesh Mamidala      For the moment, despite growing concerns, it seems to be business as usual, meaning little-to-no impact up or down in exports to the U.S. FlyingTypers spoke to Ramesh Mamidala, CEO, Celebi Delhi Cargo Terminal Management India Pvt. Ltd, who said:
      “We have not seen any impact on exports from India so far, although it is still too early.”
      However, he pointed out that “based on my understanding of the new regime’s vision for growth of the U.S., I believe in the long term the knowledge-based organizations (applying for H-1B Visas) that depend on exports of their services to the U.S. might be impacted.”
      ACNFT talked to air cargo stakeholders who pointed out that there was nothing to worry about for now.

India Will Look For Markets Minus U.S.

Hemanth D.P.      Quite a few transportation experts mentioned remarks from Hemanth D. P., Chief Operating Officer, Aero-Commercial, Cargo and Asia Pacific Flying School, GMR Hyderabad International Airport.
      “The orders for exports to the U.S. in pharma, electronics, and automotive were done at least six to eight months ago,” Hemanth said.
      “The Trump Administration’s trade policies will take time to kick in and by that time, hopefully, other nations will open their gates wider.”      
      Exporters, nevertheless, are keeping their fingers crossed since they have been unable to decipher what the Trump Administration will come up with next in its protectionist tirade.



A Better Idea

      The Ford Motor Company is among the many U.S. companies with manufacturing facilities in India.
      Ford features three manufacturing plants in the country, with a recent one in Gujarat (Prime Minister Modi’s home state) built with an investment of one billion dollars, driving the desire to triple the export of Ford vehicles from India.
      Along with aviation majors like Boeing and Lockheed Martin, there is also tech major, Apple, which has decided to start production of iPhones from India.
      The wonder in some circles is whether the President Trump era will also cease production for companies in India.
      At least for now, Ford, for example, has decided to continue exporting the India-made Ecosport to the U.S.

Customs Tariffs In The Wings?

      If President Trump goes through with his protectionist measures, India would cease being a viable location for these manufacturers because they will face high customs duties for exports to the U.S. Additionally, India will not be the first choice for those who source goods from the country for the U.S. markets, since these will be more expensive.
      This draconian situation would result in a big blow to the Prime Minister’s Make in India program, where loss of jobs as well as repatriation of funds would clobber India’s economy (at least in the short run).

Voice Of Freight Forwarders

Samir J. Shah Shesh Kulkarni     Indian freight forwarders, or at least a section of them, however, have their say here.
      The Federation of Freight Forwarders’ Associations in India (FFFAI) Chairman Samir J. Shah said that while it was true Donald Trump had certain commitments to fulfill regarding protection of ‘national interests,’ and trade and commerce would be the prime focus in this direction, “We don’t see any major shift from the ongoing and future bilateral trade relationship between India and the U.S.
      “India has never been treated by the U.S. as a contender that can pose a threat of influx of goods and human resources to America.
      “On the other hand, in the U.S. there is always a huge demand for quality goods and manpower, especially from India.”
      Likewise, MIQ Logistics India (part of the US-based logistics company) Managing Director Shesh Kulkarni pointed out that all over the world, the reaction to Donald Trump’s election was mixed:
      “Some were for it, while many have been opposing it.
      “In my view point, the real issue is that while no one expected Trump to win, he has.
      “I personally think that the noise will settle down and he must get his space to operate...
      “Like the world needs America, America, too, needs the world.
      “All the export sectors—pharma, automotive, electronic components—all will see gains.”

IT Impact?

      Both Kulkarni (and Samir Shah) did caution that the Indian IT industry “might take a beating” if Trump succeeded in boosting manufacturing back in America.
      “However, the outcome we expect (and hope for) plays out as good for India since India is a good trade partner for America, and Trump acknowledges that.
      “Long term, India will benefit when the dust settles down and President Trump gets down to doing business as President of America,” Kulkarni said.

Protectionist Natural Thing To Do

       Ramesh Mamidala, and a host of other cargo stakeholders, held the following view:
      “It is natural for any country to protect their economy when it is important for them to generate employment and better secure the nation.
      “So far, what I have seen fall on the lines of job creation and improving security. Dollar appreciation may not encourage more exports out of the U.S., but may encourage same or more levels of import.
      “On a different note, even if the U.S. wants to produce more for export or domestic consumption, the country needs to import raw material.
      “Therefore, I do not foresee the level of trade slowing or decreasing.
      “However, given Mr. Trump’s success in his personal business, I believe the country’s economy will expand, leading to creation of more jobs and thus increasing consumption, which should lead to more trade activity—both sea and air—as well as import and export,” Ramesh said.

Time & The River

Cyrus Katgara      Jeena and Company Partner Cyrus Katgara: “The key agenda of Trump is to check terrorism and immigration to protect jobs for Americans. He also wants to check unfair trade practices with special focus on China.”
      Katgara went on to point out that all this “has not had any adverse impact on India’s trade with the United States.”
      “There is no hostility expressed towards Indians or Indian businesses by the Trump Administration.
      “We in India have no reasons to worry with the Trump administration.
      “On the contrary, India with its democratic form of government and liberal and fair international trade and investment policies is likely to emerge a strong ally of the United States in its effort to bring transparency and fair trade practices in the global business environment.”

Here Is The Hope

       Taking the ‘think positive’ line a bit further, FFFAI’s Shah, in fact, exuded confidence.
      “We believe India is capable of supplying high quality export items to cater to the demands of the U.S. manufacturing industry.
      “On the other hand, in view of the present global market ecosystem, India is the most promising and viable market for consuming huge imported products from the U.S.,” he said.
      He was optimistic:
      “A pragmatic Trump would not restrain the healthy, traditional, and recently initiated momentum of bilateral trade between the two countries at this moment.
      The apparently strong government-to-government as well as people-to-people relationships between India and USA will, perhaps, restrain Mr. Trump from creating any trade or other barrier against India considering mutual and long-term benefits.”         
      Mamidala, too, was hopeful.
      He said that India’s “non-pharma exports so far have been dependent on very specific commodities that give us advantage of either cost of manufacturing and/or ability to produce/grow specific raw material.”
      So, he did not “foresee the current export levels being impacted because of new regime’s policies.”
      “I have,” Ramesh said, “also seen our exporters actively working on strategies to develop new markets in Africa, the Middle East, and South America.”
      The Delhi Cargo Terminal CEO said that his “personal understanding is that exports out of India, which might include some low- to medium-end smart phones to laptops in about three years, will predominantly go to markets outside the U.S.”

Will Pharma India Soften?

      Indeed, pharma exports from India could see a dive.
      A few days after Trump’s inauguration—January 23, to be exact—the country’s top pharma stocks went to a four-year low.
      Reason: The pharma industry’s fear of U.S. exports going down.
      In 2015-16, total pharma exports from India amounted to around $17 billion, with the U.S. accounting for well over 30 percent of the exports.
      Mamidala commented, “One specific commodity where we have significant cost advantage, which is pharma, may get impacted if the policies change in favor of U.S.-based manufacturing companies. That is yet to be seen.”
Tirthankar Ghosh

To Read The First Part of This Series Click Here.

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