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   Vol. 25  No. 3                                      

Monday February 2, 2025

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Keshav At FIATA

     With India’s air logistics ambitions accelerating, the timing could not be more strategic. Keshav Tanna—veteran freight forwarder, long-time policy influencer, former President of ACAAI and one of the strongest advocates of building a globally competitive Indian forwarding ecosystem—has now assumed charge as Secretary General of FIATA, the International Federation of Freight Forwarders Associations, based in Geneva, CH, the most influential global body representing over 40,000 logistics and forwarding companies across 150 nations.
     For India, this is not merely representation. This is leverage. Tanna takes over FIATA as SG at a moment when global capacity disruption continues to destabilize cargo flows and reorder business models.

Keshav Quote


     In his business capacity, Keshav warns very sharply that the industry is entering a next cycle shortage of aircraft capacity that will structurally distort networks.      “There is no doubt that there is going to be a huge capacity crunch in time to come due to shortage of aircrafts,” he says. “The current fleets are getting old and new aircraft as ordered are facing delayed deliveries. Aircraft shortages have become a severe capacity constraint, limiting airlines’ ability to satisfy growing demand.” He estimates “the accumulated shortfall of aircraft from 2019 to 2025 is nearly 5000 aircraft,” and notes that deliveries “are lagging nearly 30% beyond their peak levels.” That means freight forwarders — especially SMEs — have to plan capacity long before the crunch hits the operational front.      “Freight forwarders will need to plan their own capacities/businesses well in advance in order to satisfy the growing needs of their customers in order to mitigate this situation as best possible.”
     Tanna’s forward agenda at FIATA is rooted in the one constituency he has consistently fought for in India: the small and medium forwarder. “FIATA’s goals are very clear in uniting the Freight Forwarding community at large, with the primary objective to best look after the business/commercial interests of the Small & Medium Forwarder, who requires hand holding in various aspects of the ever-changing logistics scenario around us.”
     This is also where India stands to gain unprecedented access and influence.      FIATA’s regional governance structure — he stresses — ensures that the organization does not become another transatlantic voice shaping rules for the rest. “Our unique regional structure at FIATA with its division of different regions into Region Asia Pacific, Region Americas, Region Africa and Middle East, and Region Europe, which have near equal representation, ensures that every region is adequately represented to address the local issues effectively.”      India’s domestic freight sector — dominated by SMEs — aligns almost perfectly with this architecture.

Keshav Tanna

     Tanna is also very clear that the role of forwarders is changing faster than governments and legacy regulators acknowledge. “The role of the freight forwarder is ever evolving but needless to say that we survive in ‘chaos.’ If we could overcome COVID and put our cargo where our passenger colleagues were, then any disruption that comes our way can be handled.”
     In future, forwarders will work more and more as contractual carriers, especially in a multimodal world where air cargo, rail and ocean are converging into end-to-end. “By working closely with airlines and other stakeholders, we will tackle emerging challenges – whether in safety and security, capacity management or operational efficiency.”
     Tanna highlights the centrality of digital standardization: “We have developed many standardized transport documents such as the FCR, the FCT, the FWR and the latest truly digital being the eFBL which serves as a truly digital multimodal transport document.”
     On the talent front, FIATA is doubling down: “The FIATA Diploma in Freight Forwarding; the FIATA Higher Diploma in Supply Chain Management; the ICAO-FIATA Dangerous Goods by Air Programme . . . These programmes are delivered by FIATA Association Members . . . adapted to ensure the content remains relevant and responsive to the evolving challenges of the industry such as digitalization, sustainability, and the growing need for both technical and soft skills.”
     Tanna’s ACAAI legacy remains his transformative work in a period where Indian forwarders moved from handling to becoming strategic logistics solution providers. He led structured engagement with airlines and terminals and pushed for an India that negotiates from strength — not from subordination.
     What makes Tanna uniquely positioned in the industry is that infrastructure reform is not new territory for him. During his ACAAI years, he was one of the earliest and loudest champions pushing the Indian government to move from reactive cargo development to proactive planning. He repeatedly said India needed to “wake up the slumbering giant” of cargo infrastructure. He was a major voice behind the push for Air Freight Stations (AFS) — long before they were mainstream policy discussion — arguing that India’s logistics backbone needed decentralization and hinterland connectivity to be globally competitive.
     “A pro-active, instead of a reactive, approach is needed by the government for air cargo growth,” he would often remind policymakers.
     At that time, India had just started moving on infrastructure; Maplecroft UK had even called India “the world’s best growth-market bet” on the back of policy clarity and reduced red tape. The government announced AFSs in ten cities via Central Warehousing Corporation. But as Tanna noted then — and it remains true today — AFSs were demarcated in places like Chennai and Mumbai but “not commissioned yet.” This long battle for implementation, backed by ACAAI, was part of the foundation of the forwarder-led future he believes in.

Keshav Quote

     India can expect three immediate dividends from his tenure: global standard alignment, SME empowerment, and Indian voice inclusion in future ruleset formation around digital documents, multimodal rights and contractual carrier frameworks.
     This is not the first time India has this degree of strategic positioning inside the world body, but the country had not detained such a high level position in the Presidency for several years. Eight years after the FIATA WC took place in Delhi in 2018, Tanna now brings FIATA back to India with his soft spoken, powerful discourse and brings the bright, shining colors of India back at the heart of FIATA.
Tirthankar Ghosh/Marco Sorgetti 


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Wilson Kwong, Winnie Chan, Bob Rogers

     Have you ever noticed that almost every time someone hosts a big industry event, just after the encounter and the show leaves town, that they both kind of disappear from the media?
     Sure, there are events and sessions and awards and dinners; maybe a little golf or a fam trip to see some local delight, and all of that is good. But once that curtain comes down on an air cargo trade event, and the show is over, further word on the event disappears like that Cheshire Cat leaving only its smile in the Alice In Wonderland children’s story.
     Thinking 2025, the big event for The International Air Cargo Association (TIACA) was that organization’s Executive Summit as the logistics world spent a couple of days with Hong Kong on the half shell, laying out all the bells and whistles, sharing some dynamic sessions and networking. Hong Kong was from all reports a grand industry gathering and lots of fun. Some people are still talking about that moment of high anxiety wherein a few brave conferees of the event ventured downtown to have a drink, sitting a couple of feet away from the 100 plus year old railroad train that roars through the middle of a main street of Hong Kong’s old town.
     All of this put up by HACTL and namely its CEO, Wilson Kwong. We noted the high-spirited tone Wilson set for the event and how during one session he concluded some remarks walking over to TIACA’s Director General catching the rather straight-laced Glyn Hughes in a joyful bear hug moment on stage!
In 51 years on this beat that unabashed joy on stage was an air cargo first and, no doubt, a moment to remember.
     Now as the 2026 trade show season takes off once again, we learned that Wilson and his smile and big hug is moving on up, having landed a big job as Hong Kong Transport Services Director, Hong Kong Mass Transit Corporation.
     Our Bob Rogers in Hong Kong caught up with Wilson during his final days at Hactl, as the duo along with Winnie Chan, Branding and Communications Executive Director, Hactl shared a look back and look ahead during an intimate, relaxed and informative grand luncheon.
     Spending a few hours with the always ebullient Wilson Kwong delivered some moments like the elevated excitement of Lunar New Year celebrations upcoming, just a few weeks away as 2026 year of the horse begins February 17.      Here Bob Rogers shares what was on the menu during his luncheon with Wilson Kwong.


     Wilson Kwong is very well-known (and admired) in the air cargo industry, which, given his role as CEO of Hactl, the longest standing and largest independent air cargo terminal in Hong Kong at the world’s busiest, cargo airport is not surprising. However, I think less well-known is that just last week on Monday January 19th, Wilson moved on from his office in Hactl, with its spectacular view over the ramp, to take up a new role as Hong Kong Transport Services Director of Hong Kong’s world leading Mass Transit Corporation.
     Over an excellent appetizer of Dim Sum and Signature Barbequed Pork, Wilson rattled off a summary of the giant system: 271 Km (168 miles) of railway, 98 heavy rail stations, plus the enormous Hong Kong West Kowloon High Speed Rail Station, 68 light rail stops, average weekday patronage of 5.6 million, where just last week he assumed command.
     “This mission is to serve Hong Kong,” he said, smiling.
     As we moved onto the Double Boiled Sea Conch Soup, the talk turned to the world of air cargo, where Wilson is very pleased to be leaving on a high note, an organization having a customer base of over 100 airlines, and contributing more than 40 % of Hong Kong International Airport’s annual cargo tonnage.
     While happy to take credit for the success, he is also not shy in saying how so many other players, such as the HK Government – including the Transport and Logistics Bureau, Customs and Excise, Civil Aviation Department, Airport Authority Hong Kong and others, contribute to this success story. “It's a team effort,” Wilson said.
     Moving onto the Wok Fried U.S. Angus Hanger Steak, we touched on how the air cargo industry is so totally dependent on people and how Hactl has managed to create an inclusive environment for its 2000+ staff. 
     “Hactl is very proud of its diverse staffing policy, with 40% female senior management staff and over 23% growth in its overall female staff ratio over the past 10 years, which is impressive given the highly “hands on” nature of air cargo warehouse operations,” Wilson assured.
     And in line with its wider inclusivity efforts, Hactl has initiated a “menstrual equity” program across the terminal and in the local community - certainly an industry leading initiative. And here I can speak from my personal visits to the Hactl facilities, compared to many cargo terminals I have had the opportunity to visit, Hactl’s Super Terminal 1 stands out as being an extremely pleasant place to work, even having full air-conditioning of the cargo working areas as well as the offices.
     With Braised Asparagus and Crabmeat now on the table, the conversation turns to sustainability and here Hactl has a continuous program to find ways to recycle and upcycle rather than dispose wherever possible, even old staff uniforms are upcycled into various practical gift items, while the terminal roof carries an extensive solar panel installation.
     With Pan Fried Rice Flour Roll with Prawns next, the talk turns to the application of future technologies to future Hactl operations and here Wilson is very clear: “Hactl has already moved by establishing a bespoke private 5G system for their sole operations, creating a platform for the use of autonomous vehicles and robotics throughout the terminal. Given Hong Kong’s proximity to the technology hot house just across the border in Shenzhen, Hactl is super well placed to remain ahead of the curve when it comes to innovation, a hallmark of this organization’s success.”
     Time for the Baked Chestnut Pudding in Ginger to wrap up lunch, as Wilson has to rush off to yet another meeting, having spent the morning trying to clear out some of the accumulation of years as CEO of Hactl, which will in 2026 celebrate its 50th birthday, (more on that later!) and it’s not just moving on from Hactl, as this move means Wilson will leave Jardine’s, one of Hong Kong’s longest standing business groups; indeed his first position 27 years ago was with Jardine Aviation Services, back in the good old Kai Tak days!
     Will he miss working in this environment? “I will miss the air cargo community and the opportunity for extensive travel to participate in industry events.
     It’s been an incredible experience, but like everything else it’s time to move on and we can be very confident that he also will bring the same commitment and enthusiasm to his new position.
     “This is Hong Kong,” Wilson declared, “where anything and everything is possible.”
     Our luncheon with Wilson was elevated to a tri-part conversation of sharing both moments of an incredible journey with Winnie Chan. It was also not without a moment of shared feelings and thanks, as we wished Wilson happy landings (and our hug for good luck) as now he moves forward, working on the railroad.
     And thanks for the ride.
Bob Rogers

chuckles for February 2, 2026

Joel Ditkowsky     I was thinking about my friend Joel Ditkowsky when The JFK Airport Customs Brokers & Freight Forwarders Association met last week at the airport and heard a speech delivered by Amar More, CEO and Co-Founder of Kale Logistics Solutions.
     Good to think that this pioneer group that brought together the nuts and bolts people of logistics to aviation, sat for a brief encounter with one of the most dynamic, if not the smartest forces in transport today. Amar and Kale are dedicated to the monumental task of accelerating shipping movement worldwide.
     Joel Ditkowsky came to JFK in the 1950s, moving into the then newly opened Cargo Building 80. Joel with “fresh eyes” raised respect for Customs Brokers and cargo at the government and legislator level, both locally and in Washington, D.C.
     He served as Vice President, of the JFK Airport Custom Brokers and Freight Forwarders Association, chairing its Airline Committee for over 30 years.
     Today, both Joel and Cargo Building 80 are gone, but the tasks of a close working relationship with U.S. Customs and Border Protection has resulted in a constant dialogue that helps enhance procedural and day-to-day solutions that impact both shippers and the industry.
     Like the weather that everybody talks about, but apparently can do nothing to change; speeding up cargo on the ground, that last short distance to and from transport  finally has a better idea as Kale has become the word up everywhere.
     As The JFK Brokers launched their 56th year serving the industry for the better in 2026, Amar More led an interesting two way discussion of AI and the future with this illustrious organization.  
     “It was all about AI," Amar told us.
     “Essentially, how AI can help the Customs Brokers community.
     “We covered practical use cases of AI in automation of documentation processes that can help the CBs in reducing mistakes and costs in data entry.
     “We also shared ideas and solutions of areas  in the process that should continue to be managed by humans such as the classification in responding to CBP queries. Open back and forth identified many of the hurdles implementation of technology brings.
     “We are left with one incontravertible fact that irrespective of ages and stages in lives, the future leaves no where t0 run, nowhere to hide as everyone needs to become acquainted with AI.
     “Nice gathering for luncheon and a true hour of power with these very young outspoken experts on AI discussing it’s relevance to the Customs Broker industry,” Amar More declared.
     Also noted here, the great job of the Board of the JFK Customs Brokers in 2026 that includes President: Leslie Bresnaider, Savino Del Bene USA, Vice President: Anita Rampersad, Albatrans Secretary: Maureen Hannah, Secretary and Gary Scibelli, Overton & Co. Air Services Inc.Treasurer
     Interestingly, Gary reflects the deep experience of this group of professionals serving as CEO of Overton Customs Brokers & Freight Forwarders.
     Overton is America's longest continually operating Customs Broker having served importers and exporters since 1839.
     Gary delivers a wealth and tradition of expertise to work every day to Overton offices located in Valley Stream just off the main runways of JFK.
     “It is an honor to serve as JFK Customs Brokers and Forwarders Association Board Member and also  as representative before our industry’s trade association, the National Customs Brokers and Forwarders Association of America, or NCBFAA,” Gary declared.

Warren Jones, Gizelle Sarmento, Brandon Fried, Christine Richard, Dimitrios Jimmy Nares, Richard Garcia

     Miami Air Cargo Association (MACA) Board Members (left to right): Harley Warren Jones, Gizelle Sarmento, Christine Richard, Dimitrios Jimmy Nares and Richard Garcia and Pied Piper of Airport Cargo Clubs Brandon Fried, Executive Director of The Airforwarders Association smack dab in the middle of their first meeting last week.
     Brandon records first Keynote bringing a new MACA back after a generational quarter century long hiatus.
     Now the hopeful new organization indicates a half dozen meetings and social calendar events will be on the menu during the remainder of 2026.
     Brandon who gets our vote as the air cargo vortex since the form was invented was scheduled to keynote the JFK Air Cargo Association on January 29th, but it was cancelled due to nearly a foot of snow. Brandon will undoubtedly appear at JFK later as we move forward into 2026.

C'mon Down to MCO

     A recent advertisement from Norse Airways promoting their twice-weekly flights from Gatwick to Orlando poses the question: “Which Orlando visitor are you?”
roller coaster    The theme park pro: 25,000 steps. Mouse ears. Total exhaustion.
 spaceship   The space explorer: Kennedy Space Center. Rockets. Actual history.
alligator    The swamp adventurer: Airboats. Wild nature. Avoiding eye contact with reptiles.
     Norse concludes, “We’re flying you to the adventure capital of the world; Orlando, Florida.”
     As we look ahead, there will also be exciting business adventures and opportunities taking place in Orlando during 2026.
     Brandon Fried, CEO of the Air Forwarders Association (AfA), will be at the Air Cargo Event from February 15-17, the first major logistics trade show for 2026 in Orlando, Florida.
     This event will take place next to the golf course at Omni Champions Gate, hosting ACI-NA, the Airforwarders Association, and the AEMCA (Air and Expedited Motor Carriers Association).
     “Orlando is ideally located for cargo entering and exiting the country, being 4 hours closer to the rest of the U.S. compared to South Florida airports,” says Tod Willman, International Logistics and Air Freight Specialist at MCO.
     MCO boasts a domestic route network that offers more flights to more U.S. destinations than any other Florida airport, along with a thriving cargo trucking community."
     "Come on down" is the word from MCO.


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Publisher-Geoffrey Arend • Managing Editor-Flossie Arend • Editor Emeritus-Richard Malkin
Senior Contributing Editor/Special Commentaries-Marco Sorgetti • Special Commentaries Editor-Bob Rogers
Special Assignments-Sabiha Arend, Emily Arend
• Film Editor-Ralph Arend

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