FlyingTypers is always about people. As the new year begins,
we’d like to take a few moments and salute
someone very special.
Cargo Managing Director for Latin America Carmen
Taylor retired as 2016 came to a close.
We are told that
Carmen had some health issues, and that she is OK
now, but decided to call it a career after 36 years
at the airline.
Carmen began at American
in Canada in reservations and worked herself all
the way up to leading the corporate sales efforts
for the entire Canadian market.
She later served
as country manager in Spain, where she spent 4 years
living in Madrid.
Back in 2012, Carmen
Taylor—whose responsibilities for American
Airlines Cargo included South America, Mexico, Caribbean,
Central America, and the southeast region of the
United States—was recognized by The Miami
World Trade Center for “exceptional leadership
in promoting and enhancing free trade and international
Carmen Taylor (L)
with Charlotte Gallogly, President of World
Trade Center Miami.
Carmen for her pioneering work developing
air trade for American Airlines Cargo during
a stellar 36-year career.
The World Trade
Center Miami hosts Air Cargo Americas in Miami
November 1-3, 2017. For more information contact:
Ivan Barrios 1 305 871 7910.
Little wonder, we
thought at the time, and a wonderful recognition
of a professional career and a life well lived.
Carmen was supportive
and nurturing to both her colleagues and customers.
She shared some thoughts with us that can be viewed
as words to live by.
is make the customer successful, and they will also
make you successful,” she said.
Carmen was born in
Lyon, France. Of being a woman in cargo, she says:
are there—no matter who you are—to deliver
very proud of the role we play in facilitating international
trade and helping consumers worldwide gain access
to a large variety of goods available in the market.”
“In July 2004,
my good friend, Mark Najarian, who was at the time
our VP Cargo Sales, gave me an incredible opportunity
to run our Cargo Sales business in Miami. Although
I was a little nervous at the beginning—since
I knew very, very little about the cargo industry—I
very quickly learned that the cargo business is
a ‘people-to-people’ business.
experience of being ‘real’ with people
had an immediate impact.
“Once you have
built credibility within your customer base, they
will support you. Working in cargo for the past
decade has truly been a very rewarding experience.
“I feel extremely
fortunate that my work with American Airlines has
given me the opportunity to travel across the globe.
city in the world remains Paris, as it offers something
no other city can.
I am in Paris, I find something exceptional, whether
it is an old building, a bridge, or a great antique
my family living in France, I am able to make many
stopovers in Paris while en route to Lyon, my hometown.
“I love activities
around the arts, including music (opera), live theatre,
movies and, of course, like most French people do,
I enjoy eating and cooking.
“I used to
be a pretty good skier, but living in Miami Beach
makes it easy to enjoy golf.
I join my husband on the golf course…”
America is a region with great potential.
as American Airlines has been investing heavily
in Latin America, so, too, have other companies.
activity continues to open many doors to consumers
“For many years,
the majority of shipments originating in Latin America
had the U.S. as a final destination.
“Now, a very
large share of that traffic ends up in the European
countries and Asia, too—including Japan and
am very thankful to have enjoyed a great career
and the opportunity to work with some wonderful
people and also very grateful to have served a company
that I love as if it were my own!” Carmen