Here today at Air Cargo Europe, the ATC Team is pictured at a
spirit building outing at the Zugspitze, the tallest mountain peak
now in Germany, not only the most exciting, but also the best GSSA operation
in the world is emerging.
To listen to ATC CEO Ingo Zimmer, ATC has
only just begun to continue its unprecedented growth plan that has seen
the GSSA move from regional European services to ATC spreading its wings
across America, Canada, South America, and now Asia in just the past five
Ingo Zimmer is the immensely appealing, always
approachable top executive at ATC that has sculpted a worldwide growing
organization with a cadre of truly professional flight air cargo executives,
plus an emerging impressive array of young talent.
This precisely why ATC is amongst the most admired
air cargo companies.
When it comes to service delivery, empowering
new generation cargo executives with great mentors, ATC is one of the
major forces for good across the board at work in air cargo today.
Partnerships Always Top Priority
“I believe in partnership and quality,”
Ingo told FlyingTypers.
“If airlines have good experience with us
and our standards in Europe, they will be comfortable as we grow our offering
elsewhere in the world, including Europe, Africa, Asia, India, and in
the Americas as well.”
As example, at Air Cargo Europe we are celebrating
our business partnership with ANA June 4th at Hall B1 Stand 317 at 10
am with a cake.
“On June 5th we celebrate our 20-year partnership
with ET, and yes, we will have cake at 10 am at our Air Cargo Europe stand.
“We think it is not only important, but
necessary to celebrate long-term relationships in the air cargo business.
“We can all promise to deliver for our service
partners. But it is longevity in relationships that provides the proof
and satisfaction all around.”
Cake for breakfast?
“Breakfast of champions,” Ingo Zimmer
One Eye On The Pot
As we spoke to Ingo, we imagined he might have
been a master chef.
He knows the first lesson of any good cook is
to refine your recipe, keep one eye on the pot and always be on the lookout
for another new taste sensation.
In that regard, while ATC has grown in stature
and client base, Ingo is always looking to streamline the value added
process whilst exploring possibilities for expanding the ATC brand through
acquisitions and other means.
Despite his years of experience, Ingo remains
eternally optimistic and quietly determined to make the most of his lifelong
air cargo career.
There is a certain infectious enthusiasm and earnest
attitude that Ingo carries with him everyday, that is quite unlike the
attitude often taken by some top executives.
Ingo is down on the ground, engaged and actively
wanting to know all about what is going on over, under, around and through
the ATC company.
He is refreshing and as a very hands-on guy, always
a good story.
Munich In A Word Works
“I am travelling to Munich because this
is the best exhibition for airfreight executives.
“I can meet the majority of my customers
and also many potential new clients.
“The formula is simple:
“Air Cargo Europe is a successful, well-attended
event that has much to do with the Transport and Logistik Fair which takes
place at the same time.
“The event always works for us.
“At Munich this week we can get right down
to the business of working toward our top priority for the recent, and
coming year—to grow our network.
ATC Welcome For You
“ACE Munich is the ideal middle ground to
discuss strategies and to get a hands-on, face-to-face idea of what our
customers are looking for in their GSSA,” says Ingo.
“The ATC team of managers from all over
the world will be present in our signature display stand, offering full
access to information and solutions to meet our customers’ and potential
“We continue building our business. Our
outlook remains quite positive for 2019.
“Our strengths are the variety of our services,
the experience and market coverage, and our quality, which is the standard
of the world,” says Ingo Zimmer.
“Founded in Switzerland, today ATC is a
global enterprise, having grown incrementally and also by acquisition
(for example, Platinum Cargo in the U.S.).
Offering The Total Package
“ATC owns and operates all our offices;
there are no subcontracted operations,” says Ingo.
“What that means is consistency—same
centralized state of the art IT, clear group procedure manual, and hand-selected
“All customer service staff at ATC has forwarder/airline
“We hire the best by offering top notch
career opportunities to our employees.
“In an era of constant downward pressure,
ATC does not embrace the cut-rate approach of filling our staff positions
with cheap labor.
“So far, our strategy has paid off as more
than 75 airline partners have chosen ATC, realizing that in the long run
our offering keeps customers and delivers not only cost savings, but also
innovation to the industry.”
ATC People Are Not ETC
ATC means 'Always Take Care' and the pioneering
general service agent and managing services company for the airlines has
grown, as mentioned here, exponentially worldwide.
“Every one who works here contributes to
our success,” Ingo said.
“Our people are our greatest asset,”
But when you think about it, which company have
you read about that is not going to tell you that their people are great?
So FlyingTypers was given access to 16
team members at ATC around the world.
The question was simple.
Why work for ATC?
Here is what they said.
Munich This Week
“We look forward to greeting everyone in
Munich,” Ingo insists.
“This is my personal invitation to our friends
and partners and also to some folks that may not know us to stop by and
spend a few moments. We think you will be pleased to discover that at
ATC, honesty, service, and customer dedication is our recipe for success,”
Ingo Zimmer said.