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40th Anniversary Ad
   Vol. 16 No. 88
Wednesday November 1, 2017

Jan Krems World of Wonder
Jan Krems World Of Wonder

     “2017 has been an excellent year for United Cargo thus far, and it looks like the final two months will continue that trend,” declares United Airlines Cargo President Jan Krems.
      “Our team spent 2015 and 2016 ‘building the base’ in terms of quality performance, product enhancement, and customer relationships.
      “As global trade and air freight demand has increased throughout 2017, the standards of reliability and efficiency we established have resulted in strong growth for our business.”

Moon Over Miami

Jim BellinderMaddy Marrero      “We have a solid contingent of United Cargo team members attending Air Cargo Americas, led by our VP of Americas Sales (Bodacious) Jim Bellinder and Latin America Senior Regional Sales Manager  (Nonstop) Maddy Marrero.
      “What I hope customers realize about United Cargo is not only do we have the people, products, processes, and capacity to be a valuable contributor to their success with current or near-term business, but we also have the type of visionary thinkers who are eager to hear any new ideas they have.
      “Our most valuable strategies arise in response to our customers’ wants and needs, so we want to be challenged to create new solutions.”


Can't Touch This

      “We’re anticipating a year of growth and development in 2018.
      United Cargo plans to launch a product organization that will focus on all aspects of new product development, enhancements to our current services, and centralized management of our current offerings.”


Joints Are Jumping

      “We expect to launch phase two of our cargo joint venture with ANA and phase one of our JV with Lufthansa.
      “And because everything begins and ends with people, we have a number of training programs and customer service innovations planned as well.”


The Big Picture

      “Our focus throughout this year,” Jan Krems insists, “has been on investing in improved quality in anticipation of the busy peak season.
      “Based on what we learned in the fourth quarter of 2016, we’ve segregated our import and export operations in our Newark hub to give us more room and more focus on specific processes.
      “In SFO, we now have separate partners handling freight and mail, and this is giving us similar benefits in this hub.
      “By bringing our Sales and Operation teams together to meet with customers, we generate a thorough collaboration with customer partners that enhances our long-term contribution to their success.”

Sexy Cargo

      “I think cargo is sexy.
      “Miami cargo week is sexy as well.
      “I am always thinking about what I can do to contribute to another day in a world of wonder, discovery, service, and satisfaction that turns me on every day.”

Publisher-Geoffrey Arend • Managing Editor-Flossie Arend •
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend • Advertising Sales-Judy Miller

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