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Geoffrey FIATA Fellow
   Vol. 15  No. 48
Wednesday June 22, 2016

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Voices At Lufthansa Cargo
     We love air cargo.
     Our stories, often presented with a positive spirit, can at times create some waves, but our purpose is to extend the conversation and perhaps be a catalyst by generating some energetic straight talk.
     Yes, we expect and hope that our revelations stir things up, but the thoughts advanced here are based on careful interviews with people we know and respect, some of whom, for various reasons—most notably self-preservation—prefer to not be identified.
     In any case, one cannot overlook or deny that right now (and maybe for some time) the consensus in the cargo community is that Lufthansa Cargo, a quality carrier, is flying in some heavy weather.
     We believe being retired does not make a person stupid.
     In fact, a retiree (who in some cases might also be a customer) has a certain unique position informed by expertise, knowledge, and, if you will allow, a yardstick to measure quality.
     We agree that things at times are not as they appear.
     But with all the uproar going on in the media about Lufthansa Cargo, we think that it is now time for all hands on deck, and those with experience and proven inside knowledge should not be shunted aside, but rather encouraged to speak up and add their voices to the conversation.
     We are not talking about flybynight airlines here. This is Lufthansa, one of the greatest, most important airlines in business today and throughout aviation history.
Geoffrey At the Marine Air Terminal     Maybe we are snake bit.
     For most of our 41 years of publishing, our offices were located at The Marine Air Terminal (MAT) at LaGuardia Airport in New York City.
     We saved the MAT in 1980; today it is a historic landmark—the place where international aviation took off in the United States, serving the greatest city in the world.
     MAT was also built and operated as a home to Pan American World Airways, which was founded in 1927 and practically wrote the book on international aviation.
     Pan Am was left twisting in the wind and eventually went out of business 25 years ago in 1991.
     Lufthansa Cargo, while certainly far from over, might benefit from listening to all the voices.
     To our ears, the voices raised from customers, employees, and long time retirees (who still have their hearts for the company) are nothing more than an outcry of “we want our old Lufthansa back.”
     What do you think?
     Thanks for joining the conversation.
Geoffrey

newsletter graphicRE: Lufthansa Cutbacks Tip Of The Iceberg

Dear Mr. Arend,

   It has been almost 10 years to the day since I commented on a certain Mr. Bill’s (negative) statements addressed to Dr. Andreas Otto criticizing well-balanced price hikes. Well, time has proven Dr. Andreas right, as predicted by myself. But that’s history. Having said this, now, after these 10 years, I’d like to contribute another 2 cents to “Lufthansa Cutbacks Tip Of The Iceberg.” I guess, as a 30+ year “veteran” (now retired) of German Cargo/Lufthansa Cargo, I may still have enough of a clue to do so.
   I am bugged by some of the statements below the “Iceberg” drawing because during my career I heard them again and again. Examples:
   “Throwing the baby out with the bath water” is synonymous with "I don’t have an idea what I am talking about, but I keep on talking anyway.” Where’s the beef?
   If the early retirees didn’t do all in their power to bring their youngsters up to speed, they should’ve retired earlier, because they didn’t perform (at least this part) of their jobs. And, early retirees are leaving with benefits and the younger folks are holding onto their jobs. That’s not bad, is it?
“Re-inventing the wheel” is also something from (pardon my French) the bullshit bingo handbook. Could be topic 4, the others being: 1. we have always done it this way, 2. we have never done it this way, 3. and in general...
   While the world around us is striving for “Industry 4.0,” the air cargo business is still somewhere in the range of 1.4. Who, other than the youngsters, is predestined to force major pushes—beyond (in)famous “Cargo2000?” If they make mistakes, like re-inventing a spike of the wheel, so be it. Just keep the error margin low and the wheels spinning.
   During my time in operations, handling the whole of Asia, “East of Suez” was run by some 90 people. So, in fact, handling was outsourced all over. Nevertheless, it was the best performing area worldwide. It might be a different story when it comes to operating the hubs. But even there the key word was and still is: process, regardless of outsourced and/or in-house.
   Now I come to the worst part: I was employee Nr. 13 (lucky number) when I joined German Cargo (GCS) in 1977; 4 707F, later 5 DC8F. The company changed a lot, when—early 1990s—it took over most of Lufthansa’s freighter operation (747F, 737F) and was renamed “Lufthansa Cargo Airlines.” Freighter Operation! Not anymore!
   It is simply ridiculous to compare a tiny GCS to a comparatively giant Lufthansa Cargo. It’s even more ridiculous to maintain that GCS standards kept Lufthansa Cargo going. Maybe there were a few standards and procedures, but that was a drop in the ocean. Lufthansa Cargo over time has developed (further) its own standards and its own “spirit.” And it did this well.
   Noteworthy: GCS was never acquired by Lufthansa Cargo. It has always been a 100 percent subsidiary of Lufthansa and was—in 1994—transformed into Lufthansa Cargo AG. Whoever your source on this was: tell him to get the basics right.
   In order not to waste more of your time I will stop here with one “famous last sentence”: Yes, times are difficult and challenging. When haven't they been? If there’s one thing I feel sorry about, it’s that unfortunately, I can’t take a part in fighting challenges anymore.
   One more thing: As far as I know, Ms. Menne is leaving Lufthansa by the end of September. I wouldn't call such a 3+ months notice “suddenly.”

Sincerely,
Werner Schuessler
Niedernhausen
Germany

Mass Layoffs At Lufthansa Cargo
Click To Read More

Dear Herr Schuessler,

   Thank you very much for your thoughtful and comprehensive letter casting a decent and expansive rationale on current events at Lufthansa Cargo.
   In your opening paragraph you mention an incident long ago, which involved a UK publication that began in 1983 by taking the name of our publication, which began in America in 1975.
   So in fact this would be your first comment to us about an editorial and again my most sincere welcome and thanks.
   Point of fact is we love and have the greatest respect and affection for Dr. Andreas and hope to have a dessert sometime with him in Vienna as he labors to lift the fortunes of Austrian Airlines.

Every good wish,
Geoffrey

Dear Geoffrey,

   Although I admit Lufthansa Cargo is going through difficult times, I feel obliged to comment on your recent report. Especially basing your writing on anonymous sources (why wouldn't they state their names? Are we still in the inquisition?)
   And then in particular, the comments of a retired source. Knowing from my own experience (being retired from Lufthansa), you will not and cannot have enough inside knowledge to judge what is really going on.
   Let it be, the measures taken will hopefully take the company to a good turn.
   There were always those in the forwarding community who thought service and quality sucks, but it was proven otherwise.
   I believe a little boost and confidence would do better.

Best regards,
Klaus Holler



Chuckles For June 22, 2016

Siginon Roots Growing Africa

     “We are committed to consistently serving our airline customers with exceptional service that is benchmarked against global standards,” declared Jared Oswago, Divisional Manager, Siginon Aviation at Jomo Kenyatta International Airport (JKIA) in Nairobi. Singapore Airlines Cargo, a Siginon business partner for the past ten years, re-signed its handling contract for an additional three years.
     Named for a tree found in the Rift Valley of Kenya, Siginon Aviation Group is a multi-modal handling company that has been in business since 1985, when it began in Mombasa with four people and a couple of trucks.

Ruth Nduta


     Today the company serves East Africa cargo and logistics, including the seaport of Mombasa as well as the airports of Mombasa and Eldoret.
     Siginon debuted a large new cargo-handling center at JKIA in 2014 featuring all the bells and whistles, including the finest cool-chain operation at the gateway.
     Siginon sees itself expanding its business base upon completion of the very exciting standard gauge high-speed Kenya railway, which is scheduled for operation by mid 2017.
     The Sh400 billion infrastructure investment will unlock movement between the Port of Mombasa and Kenya’s capital of Nairobi.
     But business will get even better when the line extends SGR to Uganda, Rwanda, and South Sudan.
     No doubt, Africans are excited and preparing for what is expected to be a major boost in transportation and employment.
     The positive effects can even be felt ahead of the rail line debut in Kenya, evidenced by the reported 50,000 people employed directly or impacted in some measure by the SGR mega-project.
     “Our passion is to be Africa’s leader in logistics and air cargo handling,” beams Ruth Nduta, Brand & Corporate Affairs Manager at Siginon Group.
Geoffrey/Flossie



Will Russia Save B747?

  “Boeing Co & AirBridgeCargo Airlines (ABC) may be nearing a $4 billion deal as Russia’s largest air-freight company could keep America’s iconic jumbo-jet production going.”
  The agreement could be announced at the Farnborough Airshow next month, Bloomberg reports.
  B747 is running out of orders with just 22 left to deliver; as a result Boeing cut production to six a year whilst hoping to keep four engine aircraft sales alive.
  Earlier this month, ABC reported a 31 percent year-on-year increase in tonnage for May 2016, continuing its trend of substantial gains for the first five months of 2016.

Air Cargo News 40th Anniversary Issue


League Of Extraordinary Women
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Qatar Talks To The Animals

     Air cargo headlines the 100th Annual Farnborough Air Show next month in the UK as Lauren Kisser (above), Director of Amazon Prime Air, goes center stage with ‘Flying Safely in the Shared Airspace’ in the Drone Safety Theatre (July 16-17, 2016).
      In her presentation, Ms. Kisser offers an overview meant to thrill the masses of Prime Air, Amazon’s future drone delivery system.
      Lauren is also there to highlight the steps Amazon will take to ensure the safe delivery of packages, and provide tips for how others—both commercial and recreational users—can fly safely in this shared airspace.
      That’s good, because the prospect of drones buzzing around flight paths in the United States has some in aviation up in arms.

      Lauren Kisser will be out on the hustings promoting a “future delivery system,” according to Amazon, which the company claims can safely deliver packages to customers in 30 minutes or less using small unmanned aerial vehicles.
      “Prime Air has great potential to enhance the services already provided by Amazon to millions of customers and also increase the overall safety and efficiency of their transportation system,” Lauren said.
      Putting Prime Air into service will take some time, but it will deploy when there is the regulatory support needed to realize the vision.
Geoffrey/Flossie

Honeymooners


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Mass Layoffs At Lufthansa Cargo    FedEx is incorporating artificial intelligence in trucks & planes.
     Company founder Fred Smith predicts more powerful networks—coupled with artificial intelligence—will revolutionize medicine, politics, transportation, and many other aspects of the world.
      Smith said the company is incorporating artificial intelligence-driven safety features into planes and trucks.
      He declared he has come to believe driverless vehicles “100 percent will happen” and will help put an end to carnage from highway accidents.
      “In my mind it’s not even a remote possibility that it won’t happen," Smith said.
      “The network and the processing power overwhelms the ability of any human being to match it,” Mr. Smith concluded.


Female Air Race 2016

   Embry-Riddle Aeronautical University celebrates its 90th year as the hosting sponsor of the 2016 Air Race Classic (ARC), which kicked off last Saturday, June 18, with a barbecue on Embry Riddle’s campus in Prescott, Arizona, and culminates with a banquet in Daytona Beach on June 26.

ARC Teams
   The great, all-female cross-country airplane race has ties to Amelia Earhart.
More than 100 female pilots aged 17 to 90 will be competing in the oldest race of its kind. This year's course covers 2,716 miles and consists of more than 50 teams.
   In addition to hosting the start and finish, Embry-Riddle’s residential campuses in Arizona and Florida will field four female student and instructor pilot teams as part of this year’s race, the ARC’s 40th, which features a special theme, “Collegiate Cross-Country,” honoring aviation programs at universities and colleges across the country. This year also marks 20 years since a similar route was run between the two campuses in 1996. For the first time ever in the university’s history, a faculty team will participate.
   For More Info. click here.
Flossie


If You Missed Any Of The Previous 3 Issues Of FlyingTypers
Access complete issue by clicking on issue icon or
Access specific articles by clicking on article title
FT061316
Vol 15. No. 45
Mass Layoffs At Lufthansa
Airport Truck Queues Threaten Cargo Growth
Chuckles For June 13, 2016
Air Cargo News For June 13, 2016
Atlanta Activates Truck Staging
It's JFK Cargo Golf Day June 27
FT061516
Vol 15. No. 46
Delta Up On Pharma
Kuehner Panalpina End To End
Chuckles For June 15, 2016
The Conversation Continues
Around The World Following The Sun
Orlando The Next Night

FT061516
Vol 15. No. 47
Lufthansa Cutbacks Tip Of The Iceberg
ULDs Ain't Just Cans Anymore
Chuckles For June 20, 2016
Lightbox for June 20, 2016
Qatar Talks To The Animals

Publisher-Geoffrey Arend Managing Editor-Flossie Arend
Film Editor-Ralph Arend Special Assignments-Sabiha Arend, Emily Arend Advertising Sales-Judy Miller

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