President of American Airlines Cargo “Big” Jim Butler
what’s up for Monday, October 20th, and he will tell you point
blank that it is “really a historic day for American Airlines
Cargo, as we will finally present one combined network between American
Airlines and US Airways to our customers.”
We spoke to Jim late this week. He’s
deep in the heart of Texas, where they have been burning the lamps
late, casting attention across the country and around the world
from the foot of the American Great Plains to deliver the new American
Airlines Cargo this Monday.
Of One Number of Changes
“We have been working behind the
scenes for over a year and on Monday, we become one Cargo entity
with one set of products, operational procedures, and air waybill.”
Air Waybill Next Monday
“There will be a number of notable
changes for our customers, including the fact that all freight shipments
booked and originating on October 20th and beyond will tender on
a 001 air waybill.
“In addition, for these shipments:
All customers will be able to book, track, and learn
about products, services and our combined network on aacargo.com.
ExpediteTC, our temperature controlled product,
will be expanded across the combined network offering active and
passive full-service cold chain solutions.
The new American Airlines Cargo will be a full will-carry
dangerous goods carrier.
PPS (Priority Parcel Service) will be our product
name for all traditional over-the-counter/baggage shipments, and
is available for individual pieces up to 100 lbs. and under 90 linear
High Value shipment services will be expanded across
our combined network in select facilities equipped with additional
TLC will be our new product name for human remains
Carriers Add Up
“Our customers will see that by combining
the best of both carriers we are able to offer additional U.S. domestic
locations with significantly more flights, expanded reach into South
America as well as many options to Europe.”
Asia More Service
“In addition, we continue to expand
our offerings in Asia, having recently added Hong Kong to the network.
“Our focus continues to be on delivering
the best customer experience and our customers should expect the
same great service they experience today, including delivering creative
solutions across the combined network,” Jim Butler said.
“I expect we will continue to grow
our network and overall offering, and position ourselves as a leader
in innovative solutions and customer service.
“We are incredibly excited to take
delivery of more cargo friendly aircraft with an order book of at
least 68 new widebodies, and our combined and growing network will
present significant new opportunities for our customers. For example,
with the December start of our new service to Viracopos International
Airport (VCP) in Campinas, Brazil, from both MIA and JFK, we will
inaugurate our 10th destination in Brazil.”
But it’s not just about the destination(s)—for
American Airlines Cargo, it’s also about expanding on the
journey: “Customers can also expect that we will continue
to develop and invest in our products.
"In fact, we are about to open our new state-of-the art pharmaceutical
facility in Philadelphia. It is hard to believe, but during the
time we have been planning for this integration, our ExpiditeTC
team has also been quietly building what customers will see as the
flagship of our temperature-controlled offering.
“Best of all, we’ve been able
to grow our business while working through integration activities
and maintaining a strong performance level for our customers. We’ve
had a strong year so far and we are focused on continuing at this
pace,” said Jim Butler.