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   Vol. 25  No. 26                                                                          

Tuesday May 19, 2026

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Brandon Fried Keynotes CNS

     There must be a couple hundred words to describe a Keynote.
     But two come to mind that work well together as we share the opening speech that Brandon Fried just delivered to the 35th Annual Cargo Network Services (CNS) Partnership Conference going on today May 19 through May 20 in Downtown San Francisco at the Union Square Hilton Hotel.
     Meat and potatoes is what this air cargo booster delivered in his to-the-point keynote address this morning.
Brandon Fried, Kim Fried     Everybody knows Brandon as the Executive Director, front man and guiding spirit of Airforwarders Association (AfA).
     But the work Mr. Fried has done for the past decades, bolstering and building organized air cargo at the local level across the USA, and all around the world is an effort unmatched by anybody else in the history of air cargo.
      You have to look way back, a half century ago to the last time someone gave of themselves to the universal proposition of air cargo organizing itself, with the aim of making the industry work better. During the 1970s John Emery, Jr. teamed up with John Mahoney, the great genius from Seaboard World Airlines, as advisor.
     Both operated from Emery Air Freight HQ in Wilton, Connecticut and the pair put it all in, working diligently for International Air Cargo Association (IACA) during a time when John Jr., was CEO of Emery Air Freight and served as president of IACA.
     Emery Air Freight, founded by John Emery Sr., was a company that practically invented air freight forwarding in USA.
     After Emery, IACA just drifted away, but later with people like Bill Spohrer, Bob Arendal, Chris Foyle, Isaac Nijankin, Buz Whalen, Bill Boesch and some others, IACA was reborn as TIACA.
     This somewhat cautionary tale here comes with the hope that Brandon’s retirement will maybe keep him somewhere at arms-length that he might pop in for an occasional cameo at industry gatherings.
     Not the vortex anymore, but the gentle shepherd for a flock of people and clubs in air cargo that have depended on Brandon for years.
     Here today is Brandon’s take on things underlining “partnership”, included in a Keynote at CNS Partnership Conference this morning in San Francisco.

Open QuoteGood morning.
     There's something both fitting and a little bittersweet about being here in San Francisco as I prepare to step down after leading the Airforwarders Association. So let me use this time well — not for ceremony, but for substance.
     Freight forwarding doesn't headline news cycles. It doesn't have a cultural moment. What it has is practical, daily importance to how the world functions. When a ventilator reaches the ICU, when an auto part arrives before the assembly line stops, when an e-commerce package appears on a doorstep 24 hours after ordered, a freight forwarder was somewhere in that chain, solving a problem most people will never know existed.
Brandon Fried, Alicia Lines     Think about what this industry did during COVID-19. In March 2020, passenger belly capacity — roughly half of global air freight capacity — collapsed almost overnight. Within weeks, freight forwarders rebuilt the architecture of how air cargo moved. Charter networks scaled. Freighter utilization hit records. Cargo-only operations ran on widebody passenger aircraft for the first time in modern commercial aviation. Forwarders navigated shifting government restrictions, priority designations, and supply chains under enormous pressure — and they got the PPE to the hospitals. They got the vaccines distributed at historic speed. That's not a talking point. That actually happened.
     We're seeing the same principle tested again. Conflict in the Middle East is disrupting shipping lanes, airspace, fuel costs, and capacity planning. Once again, freight forwarders are doing the practical work of keeping goods moving — finding capacity, rerouting shipments, advising customers, protecting the flow of pharmaceuticals, components, and perishables. In moments like these, logistics is not just a commercial service.
     It is continuity, security, and peace of mind.
     The same is true when trade policy changes faster than businesses can plan.      Tariffs create uncertainty across the supply chain. Forwarders can't remove that uncertainty, but we help businesses manage it. When TSA, CBP, and FAA functions are strained by budget and staffing pressures, cargo slows, clearances become unpredictable, and businesses across the country feel it. Air cargo is economic infrastructure. It is national security infrastructure. Policymakers need to treat it that way.
     On digitalization: progress is real but unfinished. The shift to electronic air waybills took longer than it should have, and full adoption of IATA's ONE Record standard still has a way to go. Getting there matters — for efficiency and for the supply chain visibility that regulators and customers increasingly expect. Forwarders who are ahead of that curve will be better positioned for everything that follows.
Now I want to spend the bulk of my remaining time on a contribution this industry has made that rarely gets the credit it deserves: aviation security.

CNS Advisory Board Meeting

     Not long after September 11th, I was on Capitol Hill explaining the differences between freight forwarders and integrated carriers, walking through the Known Shipper program, building the case that distinct segments had distinct risk profiles.
     A member of Congress let me go for a minute or two, then held up his hand.
"Stop," he said. "I don't care what the differences are between all of you. To me, you are all dangerous."
     That was clarifying. Whatever distinctions mattered inside the industry were invisible to the people writing the laws. If the cargo community didn't engage constructively, we risked being regulated into something unworkable — or grounded entirely.
     The 9/11 Commission flagged cargo in the belly of passenger aircraft as a vulnerability. Congress responded with a mandate: all cargo on passenger-carrying aircraft must be screened before departure. The volume was too high for airlines to handle alone. The answer was the Certified Cargo Screening Program — which put freight forwarders at the center of the aviation security apparatus as credentialed, trained, legally accountable partners. AFA members invested in the equipment, staff, compliance programs, and oversight infrastructure. They did that work. They still do it.
     Then October 2010 reminded us why it matters. Two packages from Yemen — printer cartridges packed with PETN explosive — were intercepted after a tip from Saudi intelligence. One was aboard a UPS cargo aircraft. The other had already transited a passenger flight. Those were bombs designed to destroy aircraft. That plot accelerated the development of Air Cargo Advance Screening. Under ACAS, freight forwarders submit electronic manifest data to CBP before cargo departs for the United States, so high-risk shipments can be identified before they board. AFA members participated in the pilot, helped shape its operational requirements, and advocated for permanent authorization. We got it.
     Freight forwarders have kept cargo flying on passenger aircraft, and they have done it safely. That record deserves acknowledgment. We have shown that public-private partnerships can work — but only when there is strong federal oversight setting the standards and enforcing compliance. Any move to weaken that oversight, as recent budget proposals have suggested, puts that security at risk. Applying this model to passenger screening without strict TSA oversight would significantly increase risk.
     The challenges ahead are real. Cybersecurity vulnerabilities in cargo management systems are growing. Cargo theft — including truck fraud, where bad actors impersonate legitimate carriers to divert loads — has moved from occasional incident to operational reality. These aren't just insurance problems. They undermine the chain of custody the entire security framework depends on, and they demand better verification systems, stronger industry coordination, and regulators who treat them with the seriousness they warrant.
     And the truck gate problem at our major gateway airports — JFK, O'Hare, LAX, Miami — isn't going away. Insufficient road capacity, inadequate staging facilities, and slow automation have created congestion that holds drivers for hours. Those waiting times are real costs that fall directly on the freight forwarder. Air freight's value proposition is speed. When a truck idles for three hours before it can move a shipment, that promise is broken. Airports, airlines, and government agencies need to treat infrastructure investment as the competitive issue it is, because Frankfurt, Dubai, and Singapore already have.
     None of that changes what I see ahead. Freight forwarding is a growth business. Pharmaceutical and life sciences logistics, just-in-time manufacturing, and the expansion of global trade into emerging markets are structural drivers, not cyclical ones — and they all run in our direction.
     To everyone in this room: you are already doing work that matters. The job is to keep showing up — in Washington, in Brussels, in conversations like this one — and make sure the people writing the rules actually understand what this industry does.
     It has been my honor to serve as Executive Director of the Airforwarders Association. I leave knowing the organization is in good hands, its members are engaged, and the mission is as important as it ever was.
     Now get back to work. The freight doesn't move itself.  
Close Quote


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Rajni Patwardhan

     Rajni Patwardhan, Head of Marketing at Kale Logistics Solutions, is a person who feels no trouble dealing with new, challenging concepts, even when starting from a very high level already.
     Most of our readers and most of the experts in air transportation and air cargo are well aware of the importance of KALE Logistics solutions for our sector, so Rajni’s departure point is set at a high level, probably higher than many of her competitors. This does not prevent her from candidly declaring in public: “There’s a lot to love about being a modern marketer. Our profession is getting more creative and more technical at the same time. Driven by data more than ever, we are making the subject marketing more objective and goal based. The cool part of my job is do new every day. We meet meaning, emotion and results that matter with creative marketing.”
     At FT we had the opportunity to ask Ms. Patwardhan to expand on her thoughts about rebranding the KALE Logistics image, which was disclosed at the end of February. Ms Patwardhan was delighted to take the opportunity: “The rebranding was driven by Kale’s evolution over the years and its promise to the world. We have transitioned from being a technology solutions provider to a global enabler of connected digital ecosystems for logistics. The earlier identity no longer reflected the scale, sophistication, and direction of the company. The new brand is designed to embody intelligence, collaboration, innovation and domain authority. The identity also shows us as a new age product company,” was Ms. Patwardhan’s opening statement.
     Obviously there was a bit more to explain regarding the specific message Kale would like to get across to the world: “The key drivers were our global expansion, the maturity of our platforms, and the increasing need for integrated, data-driven logistics ecosystems. The message we want to convey is that Kale is at the forefront of this transformation and evolution—enabling smarter, more transparent, and highly collaborative trade environments. We are not just digitizing processes: we are building the digital backbone of global logistics.”
     The new image that is released to the world includes a logo change, which is a rather meaningful move, both professionally and even emotionally for Kale. In the easy and relaxed conversation, even this point was taken with a graceful lightness, yet carrying a powerful and meaningful determination: “Professionally, it represents a milestone; it aligns our identity with the scale and impact of what we deliver today. It signals confidence, clarity, and leadership in our space. Emotionally, it reflects pride in the journey and the collective effort of the teams who have built Kale into what it is today. It’s both a reflection of our past and a statement of our future ambitions.”

Rajni Patwardhan

     We then turned to contemplating Ms. Patwardhan’s career and the firm lady’s personality became then visible when she acknowledged the role Kale Logistics played in her professional development, being cause and product of the same single effort: “The opportunity to build and shape something meaningful has been a key inspiration for me at Kale. What truly drives us is our shared purpose—that through logistics, we are saving lives, moving the world, and facilitating global trade. Kale has always encouraged ownership, innovation, and the ability to experiment. That environment has allowed me to grow alongside the brand.” All this without forgetting the origins, which are always part of the acquired vision of all professionals who arrive at a similar point in their careers: “Coming from a communications and marketing background, I’ve always focused on simplifying complexity. In logistics and technology, the challenge isn’t just building robust solutions—it’s making them understood, relevant, and adoptable. My role has been to drive awareness, shape the market, and craft compelling narratives that position Kale as a trusted leader while reinforcing its vision and impact across the industry.”
We were struggling . . . This lady was smilingly invulnerable to any temptation. Out of the blue we asked: “What concerns you more: the joy of victory or the agony of failure?” Fishing for trouble, we were given a small lesson in savoir faire: “Both are integral to the journey. Success validates direction, while failure sharpens it. What matters is the ability to learn and evolve.” Blessed words! That is a deserved comment, I daresay.
     Rajni Patwardhan is clearly a successful professional, and she is a woman. At FT we have always tried to understand the subtle balance that exists for women to attain success, at times with more difficulty than for their male counterparts, whilst sometimes this success remains in good substance unchallenged when achieved, as if it had attained a different, more reverential level.  We were curious to explore this point with our guest, who is clearly enjoying complete success in her endeavours. Was there a different sensibility in women marketing new technologies that we should become aware of? 
     Rajni’s answer was adamant: “Absolutely. Women often bring a strong sense of empathy and clarity, which is critical when communicating complex technologies. They also contribute perspectives that help ensure messaging is inclusive and resonates across diverse audiences. Women often bring a different lens to problem-solving, communication tone, and brand positioning. This balance leads to stronger, more rounded strategies. A balance of analytical thinking and emotional intelligence is a combination which allows for more nuanced storytelling and stronger stakeholder engagement. In logistics, diversity brings better perspectives and better decisions. Logistics, being a highly collaborative industry, stands to benefit greatly from inclusive leadership and diverse voices. At Kale we have around 37% of our workforce to be women. This being said, I would value conversations with leaders who have built global brands and ecosystems—especially those who have navigated scale while maintaining clarity of purpose. And this whether they are male or female.” We agreed: if there is something to learn, the gender of those you learn from is not so important in the end.

Rajni Patwardhan


     Inevitably (?) this conversation touched on the balance between family and work . . .  Curiously this is question we normally ask when we speak to women, and rarely do we do so when speaking to male personalities. This only goes to show how profoundly gender-unbalanced our thinking is, even if we do mean the opposite. Anyway, we are honest and we do not wish to hide our question behind one finger: “What time management advice can you give?” we asked and promptly we got our appropriate lesson: “It’s about being intentional with time. Prioritizing what truly matters and being fully present—whether at work or with family—makes all the difference. I believe when we go prepared for any meeting, discussion, event, etc. with clear outcomes, it cuts down the time to achieve the same.” It really is about being focussed, we thought, and women remain focussed even when they are dealing with many issues at the same time. In a way this was a lesson indeed, one of those we were talking about just above.
     The conversation was then clearly becoming less technical and more personal. “Your time cannot be 100% work,” we said and this opened a window of fresh air into the so far serious and constructive conversation: “Travel is my way to unwind—it offers both perspective and inspiration. As a history enthusiast, I’m especially drawn to destinations of historical significance. My last vacation was to Azerbaijan, a fascinating blend of ancient heritage and Silk Road history. Egypt is high on my bucket list for a while.”
     In cauda venenum, we decided to offer our skin to the bite: “What is your view of media in air cargo?” Again we were imparted a lesson in savoir faire and grace: “The industry media has an important role to play, especially in storytelling. Beyond reporting developments, there is an opportunity to highlight transformation, innovation, and the human side of logistics. That’s where stronger narratives can emerge.”
     We cannot but agree. Again this is a good lesson. It actually means: “we are the industry and your role as journalist is to tell the industry’s story.” The real masters of the industry invariably appreciate those who can tell their story well and make is sound appealing to the reader.
     In a world where not all journalists are ready to stick to their vocational role, and wish to sometimes tell the industry what it should do, we don’t: we prefer to tell the story as we hear it, and we hope we are doing our job in writing in the way the industry and its stakeholders should wish to read it.
Marco Sorgetti/GDA


FlyingTypers Ad
Thomas Sim, Ivan Petrov, Marius Cae

  This week Bucharest, Romania is hosting FIATA for the first time since 2005 as the 100-year old, leading freight forwarder-driven organization in the world is in town with participants from 22 countries for The South Eastern Freight Forwarders Association Congress (SEEFF).
  Highlighting the Romanian presentation was a colorful short film delivering the message dramatically to conferees that “Romania never sleeps and never tires . . . ”
  In his Keynoter, Marius Cae, President of USER declared:
 “Logistics is today more extended, quicker and more expanded than ever, but also more fragile, hence it needs to be protected.”
  Founded in Bucharest in 1993, USER is a professional organization that unites companies involved in all modes of transport, logistics, intermodal operations, and customs services.
  Thomas Sim, FIATA President noted:
  “Eastern Europe is becoming a strategic logistics gateway, no longer transit only,” listing FIATA’s key priorities, surprisingly in a way: “first advocacy” . . . then technology and innovation.
  “Technology should empower freight forwarders, not marginalize them,” said Thomas Sim.
  Ivan Petrov, President of SEEFF and immediate Past President of FIATA:
  “A good feeling for FIATA to recognize the sub-regional atmosphere.
  “During the 90’s we had deep division in the Balkans, then thoughts were driven to tear down the walls and bring us all together.
  “That actually worked and was a success,” Ivan declared.
  If you wonder how that success was achieved Ivan said with a slight smile,
  “Now we are different, we are Bangaranga!”
  Bangaranga, for the record, was popularized by Bulgarian pop star DARA's 2026 Eurovision-winning party anthem.
  SEEF/FIATA continues through May 20th. Stay tuned . . .


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Publisher-Geoffrey Arend • Managing Editor-Flossie Arend • Editor Emeritus-Richard Malkin
Senior Contributing Editor/Special Commentaries-Marco Sorgetti • Special Commentaries Editor-Bob Rogers
Special Assignments-Sabiha Arend, Emily Arend
• Film Editor-Ralph Arend • Photo Editor-Anthony Atamanuik

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