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   Vol. 18 No. 49
Tuesday July 23, 2019

VSCargo iQ Puts U On The Smart Track
Ariaen Zimmerman, Alex Papworth and Laura Rodriguez
Left to right—Cargo iQ's Executive Director Ariaen Zimmerman, Alex Papworth, Manager, Business Assurance, Virgin Atlantic Cargo and Laura Rodriguez, Implementation and Quality Manager, Cargo iQ.

   “We are passionate about great customer service and consistently meeting our customers’ expectations and we need the tools to meet this promise,” Dominic Kennedy, Managing Director, Cargo at Virgin Atlantic declared accepting IATA Cargo iQ certification.
   The IATA Cargo iQ audit conducted by SGS Société Générale de Surveillance SA revealed Virgin Atlantic’s performance against delivery commitments created at the time of each customer’s booking.
   As the picture reveals everything came up aces!
   “We are very proud to reach this important milestone,” Alex Papworth, Manager, Business Assurance, Virgin Atlantic Cargo declared.
   The Virgin Cargo quality management system has undergone a vigorous audit and our subsequent certification reflects our commitment to putting our customers at the heart of everything we do,” Alex added.

If You Missed Any Of The Previous 3 Issues Of FlyingTypers
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Vol. 18 No. 46
Ma, He Is Making Eyes
Chuckles for July 3, 2019
CNS Partnership Best In Class
Cabotage So Good It Must Be Illegal

Vol. 18 No. 47
Down In The Depths At 35,000 Feet
Things To Come In 2019
Season 0f The Witch

Vol. 18. No. 48
Amazon & Air Cargo In Focus
How Big Is A Really Big Change
Chuckles for July 17, 2019
When Man Jumped Over The Moon

Publisher-Geoffrey Arend • Managing Editor-Flossie Arend •
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend • Advertising Sales-Judy Miller

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