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Family Aid 2020
   Vol. 20 No. 49
Thursday December 23, 2021
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Christmas Cartoon

     It was perhaps inevitable that the swift and dramatic response of air cargo during 2020 and 2021 has offered logistics dividend celebrity as a “glamour industry.” Even Boeing is selling freighters having announced a “December Surprise” this week from UPS of a reported 160 new and used” B767 freighters.
     UPS has often arrived at Boeing’s door on a white horse and in some cases even saved the day, like once when Big Brown bought a couple B747-8Fs that we recall kept that production line open.
     You could hear the sigh of relief all the way from Seattle.
     Right now an assortment of crystal-ball gazers whose official positions presumably endow them with rare divinatory powers are pouring over results from 2021.
     Flushed by the cargo industry’s recent impressive advances, well-regarded personalities—emboldened by growth rate statistics and swept up in the excitement of chatting up cargo while strapped in first class—have donned the conical hat of the seer, predicting a phenomenal future for air cargo.
     Bill Boesch has always been the common sense voice in the throng. From the early days at Seaboard World and at Pan Am Clipper Cargo; serving as President of American Airlines Cargo for Bob Crandall, as logistics specialist at Operation Iraqi Freedom where he was recognized with the USA Medal of Freedom for his dedication and service, and most recently as a key player at Operation Warp Speed, Bill Boesch for more than a half a century has been in the thick of the movement to advance air cargo at the airlines wherever he has served.

Bill Boesch & Family

     For air cargo 2021 was a year of change.
     The virus catalyzed air cargo and freighters into the limelight.
     While that has been continuing, air passengers are slowly coming back in fits and starts and hence thebelly capacity that normally accounts for about 60 to 70% of overall air cargo lift has been slow to recover.
     At the same time the various COVID-19 attacks have altered consumer purchasing patterns from retail brick and mortar stores to internet as millions have migrated to online shopping, giving dramatic rise to cargo companies like Amazon, FedEx and UPS.
     That was the bright side for air cargo for 2021.
     But like Star Wars, a dark force is at work here at the same time.
     Air Cargo freighters are expensive to operate driving rates upward.
     At the same time many old line retail companies have gone out of business while others have had to reduce their number of retail operations as people have stopped going to work for fear of becoming sick.
     That situation continues not helped much by governments ongoing compensation offerings replacing paying jobs that over time has the net effect of weakening several countries economies.
     The passenger airlines continue to suffer despite governments who were already not subsidizing them continuing to providing financial assistance to keep them alive.
     The big question is not what nor why 2021 happened, but what will happen to air cargo and freighters ahead in 2022 to 2025?
     My holiday wish for everyone is that whatever lies ahead helps promote world peace so that our children and grandchildren live a life in a safe and prosperous world.

Bill Boesch
President & CEO
Cargo Logistics Solutions

Jan Krems 

     Jan Krems can’t go home.
     Now everything flies after Jan spent the better part of the past two years showing everybody the way to Cargo during the pandemic.
     United Cargo numbers have just been sensational and Krems had the Chicago-based airline out of the gate first.
     But how do you keep that up?
     Well, if you love the industry but have a Castle in Spain with a vineyard, the choices after a half dozen years of pumping traffic punctuated by the worst pandemic crises in 100 years would be obvious.
     Skim the pool, work the weed-wacker, coddle the grapes, make a paella, sounds inviting.
     Guess what, Jan just signed a new contract so the garden wacker gets traded in for Wacker Drive HQ for UA in Chicago.
     And the Godfather gambit-theme? A sales meeting a couple years back.      Somebody got an offer they could not refuse . . .

     This holiday season, I wish everyone peace, joy and happiness—something we could all use more of. I truly believe that 2022 will be a better year than 2021 as long as we remain healthy and get some much-needed rest. I hope that everyone makes time to spend with their loved ones and comes back refreshed and reinvigorated in the New Year. Above all, we need to come together and support each other and spread some goodwill.
     My biggest wish for the New Year is that we are all safe and healthy. I also hope that we can begin to return to normal—the new normal—or whatever will become the future state of normal. That is, I want to see our passenger side of the business return, whether it is connecting our passengers to their family or loved ones, taking our leisure travelers to new and exciting destinations around the world, or having our business passengers return to make deals, visit colleagues and keep the world running.
     My priorities for 2022 are to continue supporting our customers to keep the global supply chain moving. I want to keep our United Cargo employees safe and healthy. Also, just as important, we will continue to deliver life-saving vaccines around the world in an effort to curb the pandemic and move forward with life. By working together, we can have a safe and prosperous New Year.

Jan Krems
United Cargo

Tim Strauss & kids     No doubt as this tender picture underscores these lovely children of Mr. & Mrs. Tim Strauss, can make us all feel better for this time of year.
     Tim is CEO of Amerijet International, and as it turns out “is a caring guy who will share lessons learned from his vast experience, keen insight, and visions as Airforwarders Association conducts our big annual AirCargo Conference in New Orleans, beginning January 17,” promises Brandon Fried President of AfA.
     The beautiful Crescent City is one of the outstanding experiences of a lifetime.
     Great venue & meeting; great people and food and music that is simply sublime!
     “We are incredibly excited about our conference keynote speaker, Tim Strauss, who will share lessons learned from his vast experience, keen insight, and visions of the future,” Brandon Fried President of AfA said.
     “We predict that the current frenetic business pace will continue throughout 2022 and into the beginning of 2023. As a result, air and sea capacity will be challenging, as will congested maritime ports and major gateway airports. In addition, of course, we remain concerned about the shortage of truck drivers and look forward to working with the White House and government agencies in addressing these challenges throughout the upcoming year.”
     “We are on the road again and are resuming our active in-person outreach schedule with a recent visit to share our perspective at a conference in Newport, RI, land also visited with an airport ground handling company on Monday in Miami. We plan more visits throughout 2022 and look forward to seeing our members throughout the country.”
     And laying his finger aside of his nose, and giving a nod:
     Up the chimney he rose!
     “Stay well and have a Merry Christmas!”

Mike White

     The old norm, the holiday rush began in October, new norm is it’s year ‘round,
     The old norm, air cargo heavy pickup days were Monday and Tuesday, the new norm is get in line every day and wait.
     The world we know in air cargo is changing every day. What hasn’t changed is the dedication of those that move the cargo on the ground and are really the unseen heroes in our industry.
     My hopes are that we can once again meet in person and see our friends and colleagues less on Zoom and more face-to-face without having to fear we may be spreading unwanted viruses between us.
     I hope and pray that we will move away from these dark times and the light of goodness will shine brighter than ever in the very near future.
     May your cargo move as booked to ORD, may your dock wait times be short in ATL and may the JFK Van Wyck Expressway be without a backup.
     All the best to everyone for a very happy holiday and a better new norm for 2022 and beyond.

Mike White
Trade Network Consultants LLC

Abbey Of Vezzolano

     In perfect timing with the season, my friend Geoffrey asked me whether I had a story for Christmas. As it happens, in Europe we were recently faced with a “suggestion” that EU citizens should avoid the word Christmas in favour of more “inclusive” terminology, e.g. the nonspecific Happy Holidays. Just after hitting the headlines, the EU Commission’s suggestion was swiftly withdrawn, as most had observed that when you try to become “inclusive” at all costs, that is precisely when you start excluding someone else. The Commission observed the document was not “mature”.
     So here we go . . . Sunday morning in Turin, it is a sunny winter day, gloriously bright despite the season. Wednesday’s snow still covers the roofs around my window and the mountains shine with a yellowish white glare, which the sun streaked on them at daybreak. This is the period of Advent, a time I only learned to appreciate when I lived in Zurich, with its special religious fervour. Years ago this was a time of the year I actually abhorred.
     Respectfully leaving the holy Christmas to those who believe, this is the period of the year when we exchange presents and are supposed to be good, if at all possible, even more virtuous than in other months. I guess the concept of Christmas has become almost universal in the world, if nothing else because it generates huge GDP with a massive leap in trade and sales. One way or another we managed to translate the idea of being good into the idea of being rich and that is not the same thing. Another aspect of Christmas time is not precisely good: until Christmas Eve everyone is nervous, has no time for others and the mad rush to meet deadlines prevails on kindness, in particular in logistics. When I was a young forwarder in Turin, this was a tough period indeed.
     Working in logistics in Turin in the seventies, you were swimming in smog and pollution, but also in goods and trade: FIAT, Lancia cars, Olivetti machines, clothing, buttons, cables, chemicals, whatever. Above anything else, pens were filling my daily routines: the now defunct Odino Valperga was my employer, as well as the forwarder of choice for most pen manufacturers based in Settimo, one of our fast growing industrial suburbs. Export was so strong in those years that there was never enough land for factories and never enough equipment for the goods.
     In 1973 Settimo was said to produce about 65% percent of the entire world production of ballpoint and felt pens. Several companies were active, which are now gone: FAR, CIPSA, GENOSO, WALKER PEN, the list was long. We were exporting millions of pens, my share principally to the UK. Apparently our writing tools were marketed all over the world from London. I had invented, with our correspondent Anglo Overseas Transport, the fastest clearance procedure ever: COW as we called it, i.e. clearance on wheels. It was a novel approach in the UK, which had just joined the EEC. T-forms were quickly replacing the TIR carnet, so our service took wings. That was the key of our success and traffic exploded, making my overtime pay greater than my salary.
Telex Machine     Each December, when Advent approached I was getting nervous: the fight for trucks was getting really hard. I needed at least twenty trucks a week to deliver the groupage loads into the LIFT terminal in eastern London. We worked 12 hours a day, six days a week and the lines of trucks to Mont Blanc were legendary. Snow was our biggest enemy, as climate change was not in sight in those years. The closer Christmas was approaching, the harder the competition for trucks and the higher the mountain of pens in the warehouse . . . The files printing stencil machine was running overtime and our three telexes were working 24/7 to send out “the details”. Getting to the telex was a physical struggle every Friday afternoon . . . Anyone remembers this strange object?
     Nearly fifty years later, sitting at my desk in this brilliant Advent day in my home town, which is now completely different, I remember the raw passion for the exploding exports, the shouts from the warehouse and the drivers climbing to the office upstairs to pick up their papers, a coffee and a smile. In those years working in logistics was quite mad and undisciplined. If madness is still there, it goes mostly unnoticed, except in the rollercoaster ride of the freight prices. Trade has grown tremendously in the meantime, the goods’ dimensions shrank as the packing got bigger, our services are more complex and refined and many transactions no longer require manual procedures, but the mad rush of those endless Advent Friday nights goes on and on in my memory. I wonder whether the Hanx Writer App could recognise the unforgettable (and incessant) clickety-clack of the telex machines. If the App can’t I sure can, believe me!
     After 2006 winter Olympics, Turin has become a reasonably attractive tourist destination and will host the 2022 Eurovision Song Contest. If you want to look at it from down under, here you go. Turin is still mourning its past industrial triumphs though, as it is trying to deal with the retreat of the car industry that FIAT imposed on us after over one century of controversial development. Coffeemakers Lavazza is perhaps the only global corporation in this area that managed to weather the transition without pain, still being a principal trader in the world. Very few other businesses enjoyed a successful transition into this part of history.
     Coming back to pens, I was even surprised to see that CARIOCA felt pens are still on sale and of course Universal spa, one of my former clients, is in the historical note of this evergreen brand. If you open any drawer in my room, pens of all types, colours and origins materialise: doom or delight? Looking at them I cannot avoid thinking of the millions I have sent to the UK, in particular at Christmas. Yesterday’s doom is today’s delight, that’s life.
     There is another link between Christmas and pens that is worth mentioning. In my third grade my dreams had come true: my parents and relatives flooded us kids with presents at Christmas. All had become possible through the increase of wealth in the country, in particular in Turin, which was on the fast lane of industrial development in those days.
Marco Sorgetti's Aurora pen     A novel sense of affluence was coming to the families, including ours. In 1960 young Sorgetti was very proud of his Aurora fountain pen, received as a gift for Christmas.
     Unlike other pens, my Aurora would not leave stains on my page and it had even a golden cap! I was on top of the world. The Maharaja of Rewa could not feel more affluent than I. How would I know then that pens were going to occupy my later life so abundantly?
     When Geoffrey asked me to write this note in preparation of the festive season I went back to my Christmas present, the gilded Aurora pen and tried to imagine what remained today of those childhood emotions. Aurora Pens AdI knew that Aurora still exists in Turin, so I thought of making contact. What I did not imagine was that Aurora had become a more complex business, and is still a thriving enterprise, which successfully managed to surf the globalization years by doing precisely the opposite of what others had unsuccessfully tried: they stayed precisely where they were, banked on their skills and experience, invested heavily in their core business and strived to be excellent. 24 hours after sending my message, I received a polite reply from Mr. Cesare Verona, who runs Aurora today. He is the entrepreneur who managed to steer his company into modern times, maintain a prestigious brand in Turin, whilst attracting a cultural, world class, diversified production around his business.
Aurora Pens     If you have a quarter of an hour to devote to an unusually cultural presentation of a business, please watch the well-crafted video that features Mr. Verona presenting his company’s history, inside the city of Turin, emerging from a centuries-long transition.
     Please appreciate the stamina running through this great family of entrepreneurs working in a converted abbey, trying to resurrect it to its former architectural glory after decades of mistreatment. The patient let the good one work and wait for the result. In a period when conformism seems to be a duty, this is an exquisite example that success can come from unsuspected parts.
     So we come to the end of this small story: I am asking myself what does it mean to be good? What does it mean to behave yet more virtuously because it is Christmas? My take is that Mr. Verona and the ladies and men working with him just represent one of the ways.
     There are many other ways to be good, perhaps even more essential. Nurses and doctors who help those in medical care must be good 24/7, no respite for them who, together with the caregivers who help the weaker ones of our society, embraced a mission rather than a job … We have learnt how important that is during the pandemic, haven’t we? We should fully appreciate their dedication. Marco SorgettiGood are also the drivers who make sure our presents are delivered on time, the staff in the warehouses who sort the parcels, and those who adorn wonderful shop windows with those gifts for the delight of their customers. It is impossible to list all the good ones, they are so many! These people represent the spirit of Christmas and stretch it to cover the entire year, on and on, without surrendering to difficulties. In my opinion being good means striving for excellent results in your work, whatever your call is, with no distinction of gender, colour, religion, creed, and even political belief.
     The rest is our love in the family and Christmas is the time when our families unite to feel love and affection. So, my friends, if you know that somebody near you is at risk of being alone at Christmas, please open your family up to welcome “thy neighbour”, and treat him or her as you would like to be treated in return.
     Happy holidays! How does that sound? My best wishes to all of you for the New Year, too.

Marco Sorgetti

Bing Crosby Love Thy Neighbor

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Publisher-Geoffrey Arend • Managing Editor-Flossie Arend • Editor Emeritus-Richard Malkin
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend

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