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   Vol. 23 No. 19

Tuesday April 16, 2024


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WFS ATL Kale Logistics

     On April 1, 2024, WFS ATL implemented 100% appointment bookings using Kale Logistics Solutions TSM for their “Time is Money” Dock Management Program.
     What that means is that now trucking companies know exactly what to expect by pre-booking appointments for a dedicated time to arrive at the WFS cargo facility.
     Hooray, now everybody can save time and money, so let’s party!
     Kale Info Solutions staff – Danielle Copening, LaToya Boose, and Donna Mullins (center lower photo)– were onsite to show appreciation to the WFS staff and stakeholder community with fresh ‘Hot Now’ Krispy Kreme doughnuts that also celebrated Stephen Thompson of Hybrid Express LLC as the first driver to make a Walk-In booking into the great new system on April First (no fooling).
     Showing the love those great Krispy Kreme’s came bumping of the rollers hot from the oven to melt on the tongues of all gathered, including TJ Mitchell, Donna Timothy and the entire WFS ATL team.
     This week as Cargo Network Services Corp. (CNS) meets full of big thoughts, hopes and dreams in Texas, here was a taste of fine people out on the front lines, increasing air cargo efficiency and you guessed it, partnership!

chuckles for April 16, 2024

EMO Trans Brett Ullrich

     Brett Ullrich is Corporate Air Procurement Manager at EMO Trans, the historical freight forwarding and logistics enterprise led by the late Jo Frigger, whom our readers have met in repeated occasions in the past. Jo was a superb entrepreneur and a close friend for Geoffrey and Sabiha Arend.
     Brett Ulrich lives and works in Chicago, a city that has been at the centre of US aviation for many years. Still among the busiest airports in the world, ORD lost the podium to other airstrips at the end of the century. I asked Geoffrey if he could make any interesting comments about the windy city and, as is natural for somebody who lived in Chicago, memories kept flowing . . . and what memories! This is what he told us: “I noted in my attempt to celebrate Chicago that I love, went to school, am still a member of the fabulous Art Museum that I kept visiting since I rode there in my bike when I was 12 years old. Once in Chicago I recall lunch with my grandmother in Marshall Fields, the great main store from the turn of the last century. Fields at one time was purchased by Target and in its final throes became a Macy’s. It had this very elegant ladies’ restaurant upstairs… Then we walked down State Street to her job at the Palmer House, the flagship hotel of Hilton worldwide, credited with inventing the brownie chocolate dessert among other things.”
     As it happens, making connections reveals a reality that otherwise would remain undisclosed. The fact that Brett Ullrich is from Chicago is not without consequences for us. We are also featuring United’s reality in Chicago and now we are at EMO’s and the city comes back again and again with its composite character. What would American filmmaking be without Chicago? What about jazz? That is where Geoffrey’s memories started erupting again: “Flossie Arend worked in reservations and when it came time for us to move to New York she asked Conrad Hilton himself, who always came to talk to the people, if she could transfer to The Roosevelt near Grand Central Station in Manhattan. He said ‘sure’ and used to visit her there as well. I was walking down the street a couple years back and saw those Palmer House Buildings and the view from a distance shot me back 60 years.
     “I love Chicago, especially The Loop and the great Clubs of the 1930s and 40s. Many Clubs broadcast on AM Radio nightly and because the signal from Chicago in the Midwest at the lower end of the AM Dial (660,710,880) skipped all the way to Mexico from Chicago. The Loop was jazz and big band mecca as well as anywhere else in USA especially during 30s and 40s, leaving a legacy that lasts and shines to this very day.
     “From that time too early for me to be there I got to see musicians that still hung out in that area into the 1970s and later. Once in the 1960s I was in the Executive House and walked into the small club two steps away for a beer and in walked Erroll Garner, the piano legend of jazz. He sat down and played for about an hour, then got up and walked to the bar. The bartender opened the register and took out some money and gave to Erroll, who smiled at everyone and left – Pure Chicago.”

     Turning the page on today’s Chicago, where Brett Ulrich lives and works, we have put some questions together for him, as we learnt he is participating in the CNS Partnership Conference taking place right now. At EMO Trans Brett Ullrich works in the global environment or air cargo. IATA and FIATA tried to build a global programme for many years. We heard recently from FIATA that more work is taking place at present with a view to reaching the agreement. In the USA CNS has been in place for many years and in a way it has been the example which was inspiring the ongoing talks. Many believe that a global programme would be extremely advantageous for business globally. This is why the consequences of what is decided at CNS may influence future developments, not only in the USA.

Brett Ullrich, Sven Frigger, Stacie Countryman, Jenni Frigger, Dave Anderson

FT:  Thanks for accepting our questions, Mr Ullrich. We read in your social media profile that you are based in Chicago, which was once the busiest airport in the world. Do you believe this contributed to putting aviation at the centre of your education and career choices when you were younger? Was the transition from aviation to logistics a natural step or a decision looking for better opportunities?
BU:  Yes, certainly. Growing up just 5 miles from ORD, I was interested in airplanes and aviation at an early age. There was always a lot of activity in the sky around O’Hare and we did a lot of plane spotting as kids. As a young kid living close to aircraft landing and taking off all day, it was impossible to avoid looking upward to the sky . . . After watching you want to be part of it, so there was I eventually. My education was focussed on aviation and I managed to get my private and commercial pilot certificate for flying aircraft – privately and I am still flying as a hobby today. But evidently, I was not destined to become a pilot, life goes on and many other doors open for you. I entered the area of logistics still early in my career and then moved on through a series of changes that involved the companies I was working for.

FT:  In your role at EMO Trans you seem to be in a position where you would have multiple choices to make. What is the guiding principle, is it just a question of price, or do you have particular requirements that you expect your service providers to meet?
BU:  A lot of factors go into the decision making. Price is certainly a determining factor, but not the primary. Most important I believe is meeting the customers’ requirements. We always try to provide the most direct economical routing available, and this leads to choosing a service provider with proven reliability. In my view this is the only way to meet your customers’ needs, price matters but services in place matter most.

FT:  We have heard you are attending CNS. We are great supporters of this platform, as we believe its influence on the level of air cargo services is significant. We read on CNS’s website that “CNS’s primary purpose has been, and continues to be, the development and distribution of programs and services to all providers of air cargo to help them achieve their respective business strategies. CNS aims to foster an environment of professionalism, innovation and mutual respect and understanding of each other’s challenges.”
BU:  Yes, I am attending the annual conference. It is a chance for us all to be together for important discussions and to continue to develop relationships. It has always been an exciting event. All in all, I have been participating in the meetings for some twenty years in different capacities, eventually on behalf of EMO Trans. We are a people’s industry and CNS can work as the perfect milieu for making connections that are destined to last in time and bring about meaningful consequences.

FT:  There are areas in the world where the following statement “today's air cargo industry understands that we are all dependent on each other for our success” would elicit different comments. What is your thought in this regard?
Brett UllrichBU:  I do believe the statement as fact and can be taken as is. Each of us provides a link in the chain and we are dependent on one another for success of the air cargo industry. CNS and IATA continue to foster collaboration and education for our industry here in the U.S. They provide a neutral environment we can all draw from to meet our individual goals.

FT:  In closing, we would be delighted if you could share a thought or suggestion for the younger generation approaching logistics and air cargo in particular. What would be your recommendation for today’s young freight forwarder?
BU:  My suggestion for the younger freight forwarders thinking about a career would be to try and learn all aspects of the business and look for the role that suits you best. There are many different jobs, roles and positions that make up the air cargo industry. ‘Find one that you like and stick with it.’
     This final point is in my view extremely important. We live in a period which is not particularly inclined to teaching the value of perseverance. There are so many opportunities for the younger generation, in particular in the USA and the most developed areas of the world. We see at times young professionals suddenly veering off to pursue a new career or a new project. This often marks a positive development for the person, but it may pose risks that at times could be underestimated.
     For companies, as we have oftentimes heard, this is a big challenge, to the point of requiring particular strategies to ensure continuity in staffing. In this regard I can add a personal note: much of the success that luckily came in my career had to do with the fact of ‘sticking with it’. Trying and experimenting with one’s career is quite fine up to a certain point: we all did, didn’t we? But the ability to stick to your piece and get the best out of it is probably more important.”
     This is a very good final suggestion for which we are grateful to Brett Ullrich, our guest of the day.
     Let us close this interview with a note from our guest about his city and workplace: “Chicago is a great place to work and live with ORD still being one of the busiest airports in the world with one of the best cargo communities in the country. I look forward to catching up with my friends and colleagues from the Midwest and across the country at the CNS conference in DFW.”
     We have unintentionally built a special number on Chicago. It came about as a sort of serendipity exercise. When Sabiha and Geoffrey asked me to reflect on the events that were leading to CNS, and to take contact with those in charge, Chicago coalesced on my screen as though coming with the wind . . . The wind of Chicago, the sudden, gusty zephyr you feel at the base of the tall, solid buildings of the city, which “compels you to put your hand to your hat” that would be otherwise blustered in all directions by the Aeolian deities of the air.
     All came with the wind and all travelled by air, this time to DFW!
Marco L. Sorgetti

If You Missed Any Of The Previous 3 Issues Of FlyingTypers
Access complete issue by clicking on issue icon or
Access specific articles by clicking on article title
Vol. 23 No. 16
Greg Schwendinger Cycling To The Skies
IATA Head Of Cargo Ahead On CNS
Chuckles for April 10, 2024
India Open Skies
Eid Blessings
Vol. 23 No. 17
CNS In Sullivan's World

Vol. 23 No.18
Lines In The Sand
Chuckles for April 15, 2024
State Of The Air Cargo Industry
United Picture Tells A Story

Publisher-Geoffrey Arend • Managing Editor-Flossie Arend • Editor Emeritus-Richard Malkin
Film Editor-Ralph Arend • Special Commentaries Editor-Bob Rogers • Special Assignments-Sabiha Arend, Emily Arend

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