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   Vol. 18 No. 6
Friday January 18, 2019

One For Boyes At dnata Heathrow

Rafael Figueroa, Tania Boyes and Gary Morgan

Tania Boyes, Director-Cargo Operations at Virgin Atlantic, puts it on the line:
     “Moving into dnata City East later this year will be a game changer for us and our joint venture with Delta Cargo.
     “It will not only double our capacity at Heathrow and provide space to grow, it reinforces our commitment to be easier to do business with, to use new technologies and automation to simplify and improve our customer experience, and to leverage our partnerships.
     “At a time when Virgin Atlantic is achieving record volumes, this gives us a platform for long-term growth.
     “We also wish to acknowledge dnata’s foresight in working with us to make this possible.”
     Virgin and Delta Cargo, for the record, will move into London Heathrow’s most state-of-the-art cargo facility.
     The move supports the airlines’ growing cargo businesses, enhances their trans-Atlantic partnership for customers, and firmly secures the joint venture’s position in the U.K. market by doubling the size of their cargo footprint at the airport.
     Rafael Figueroa, Delta Cargo’s Managing Director-Operations and Customer Experience said:
     “This state-of-the art facility will put the customer at the forefront with improved facilities and innovative technology solutions, as well as positioning Delta Cargo and Virgin Atlantic Cargo for future growth in this key market.”

The Joint Is Jumping

     Actually Virgin and Delta’s cargo operations have been aligned under one-roof in the U.K. since June 2016. Additionally both carriers share cargo facilities at major U.S. gateways, notably Atlanta, Boston, Miami, New York, Orlando, and Washington Dulles with the objective to create an enhanced customer proposition on both sides of the Atlantic.

dnata City EastAll The Bells & Whistles

     The move to the purpose built facility, scheduled for the second half of 2019, will ultimately increase the size of Virgin and Delta’s cargo operation at Heathrow to 335,000 sq ft and see customers benefit from greater automation and faster truck and cargo handling times.
     Inside the cargo facility, investments in technology will enable staff using handheld devices to efficiently manage the flow of cargo, while the double-train ETV system will increase storage to 245 positions for pallets and containers.
     Customer trucks arriving at the Virgin Delta Cargo will benefit from a new door management system, through which drivers can complete paperwork at the gatehouse on arrival without leaving their vehicles, and then be immediately assigned to one of the facility’s 18 cargo doors.

Talks To The Animals

     The new location will also provide further benefits for customers to move temperature-controlled healthcare and life science products, as well as offering a dedicated perishables zone and an enlarged AVI center for live animals.


Long Promised Road Delivered

     Gary Morgan, dnata’s CEO in the UK, noted: “dnata’s relationship with Virgin Atlantic Cargo spans more than 30 years and has, most recently, been enhanced by Virgin’s joint venture with Delta Cargo.
     “As a key partner, we are excited to be supporting the growth of both airlines by not only investing in this brand new facility but by also embracing their commitment to using new technologies to achieve service efficiencies and benefits for their customers. dnata City East gives us the opportunity to design a facility which is tailored to Virgin and Delta’s long-term ambitions within the expanding Heathrow environment.”

If You Missed Any Of The Previous 3 Issues Of FlyingTypers
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Vol. 18 No. 3
Air Cargo 2018 In Pictures Part 2
Vol. 18 No. 4
How U.S. Government Closure Impacts Air Cargo
Chuckles for January 14, 2019
Focus vs Confrontation Challenges Trade
No Horsing Around
Who Plays The Fool Post Brexit

Vol. 18 No. 5
Mayhem On The Brexit Menu
Chuckles for January 16, 2019
Fruit Up For February
Letters To The Editor

Publisher-Geoffrey Arend • Managing Editor-Flossie Arend •
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend • Advertising Sales-Judy Miller

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