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   Vol. 14  No. 22 Bulldog
Tuesday March 10, 2015

Translating IATA Shanghai

Translating IATA Shanghai

While air cargo is making headlines in Shanghai this week, the most dramatic picture in China this month was of a military band conductor during the opening session of the National People's Congress at the Great Hall of the People in Beijing last week.
IATA World Cargo Symposium public sessions continue through Thursday.

IATA WCS Reality Check     If the stated theme at IATA World Cargo Symposium in Shanghai is “improving the customers experience,” then so far, the mood of the majority of the assembled air cargo executives here has not improved.
     People showed up here in part to get a glimpse of where the industry is heading.
     Instead, the scene that unfolded could have been written by Jack Womack, whose novel Let’s Put The Future Behind Us about a Russian entrepreneur of the special kind and the obstacles he had to overcome made him famous.


A Matter of Translation

Liu Shaoyong      The majority of people attending the WCS opening plenary gathering in the China ballroom of the Pudong East Shangri-La were surprised to learn that they would need translation devices, which were handed out by IATA staff.
     Since the “Deputy Mayor of Shanghai’ (who kept his greetings brief and vanished immediately afterwards, which made noting his name unnecessary) as well as Liu Shaoyong, (left) board chairman of China Eastern Airlines, and Jing Yiming, President, Shanghai Airport Authority addressed the audience in Mandarin, the translation devices fed the majority of the attendees a rough grist of what had been said.
     Slowly as the event kicked off, the assembled cargo executives removed their headphones and turned their attention to their I-Phones, BlackBerries, and other mobile devices—not a good sign.


Lost In Translation?

     While Mr. Shaoyong acknowledged the challenges air cargo was facing, particularly in China, and bemoaned the bygone “long golden age of air cargo,” he focused on what he called “bottlenecks for the industry” and called for a “modernization of outdated business processes through IT.”
Jing Yiming     Mr. Shaoyong certainly had his facts right, but he may have failed to explain the complexity of issues at hand—or else these subtleties were lost in translation:
     For example, his explanation that “air cargo industry is not isolated, but is part of the supply chain and in for a win-win future” puts words together without really saying anything.
     Maybe such phraseology is still acceptable at a Chinese board meeting, but the audience of the world’s cargo executive clearly expected more.
     Mr. Yiming (right) in turn promoted Shanghai as a cargo hub of excellence, highlighting the advantages of a free trade zone and PVG’s recent successful wooing of UPS establishing a regional hub there.
     In essence, the message brought forward by the Chinese speakers was: Give us your business, but on our terms.
     One subject that was not touched by the early speakers was the growing shift back from outsourced production in China to other parts of Asia, Eastern Europe, and Mexico—and the reasons behind it.


Mikuriya Talked Experience

     Those immersed in conversations via their mobile gadgets were shaken when Secretary General of the World Customs Organization Mr. Kuriko Mikuriya took the stage, because Mr. Mikuriya had both something to say and said it well.
     Outlining lessons learned from the 2010 Yemen incident and highlighting the need to share trade- and transport-related information for security purposes, Mr. Mikuriya emphasized the importance of e-commerce and the need for customs regulations adapting to the need for speedy clearance and release of goods empowering the consumer, which was a statement directly targeting the topic in question, “Improving the Customer Experience.”


Tyler On Message

Tony Tyler     IATA Director General Tony Tyler’s address to the WCS audience was less predictable than one might have anticipated.
     While Mr. Tyler acknowledged China’s role as a main driver of growth in air transport, he insisted that air cargo must keep itself at the forefront of business transformation.
     Elaborating on current issues in the air transport chain, Mr. Tyler highlighted the issues pertinent to the transport of Lithium batteries by air and emphasized that the “safe handling of Dangerous Goods would continue to be a number one priority of IATA to ensure both a safe and secure air transport environment,” while admitting that such a safe and secure regimen does pose a considerable global challenge when considering the impact of Lithium batteries because of “the worrying issues with willful non-compliance” on the side of some stakeholders, in particular shippers.


IATA Economic Outlook

     The economic outlook delivered by IATA’s Senior Economist Julie Perovic was actually even more predictable than could be reasonably expected.
     Anyone reading air transport briefs would have been able to recite the headlines she gave by heart:
     “Cyclical gains but challenges and risks remain,” “a $50-per-barrel drop in crude oil prices compared to 2014,” and “a strong economic upturn would really help”—hardly news at this point.
Julie Perovic     The forward-looking comments were also less than news: “economic cycle is positive but weak albeit the air cargo industry benefiting from a cyclic upturn;” Ms. Perovic reiterated that “performance by region is uneven” but that “asset utilization had improved, although considerable new capacity (predominantly on the passenger side) still continues to arrive.”
     “Yields continue to decline,” said Ms. Perovic, adding, “air cargo is likely to get cheaper” followed by the fact that air cargo had lost 5.4 percent in volume to the maritime sector compared to the previous year.
     While one would have expected some form of IATA Action list to combat the worrisome trends of declining yields and increased capacity, none followed—instead, Ms. Perovic moved to what she called the “threat of growing trade protectionism.”
     While she hinted that the “economic backdrop was improving”—with ASPAC (except Japan), MEA, and Africa leading growth and Europe and Japan lagging behind, she explained that the “heads of cargo [of IATA member airlines] were positive about demand.”
     How that fit in with declining yields and new capacity was not further explained—likely, because IATA may have learned from past experiences not to make predictions about the future since these tend to be off track.


How Are We Doing?

     Part of the opening plenary was Glyn Hughes’ update on IATA’s achievements on past promises.
     It is fair to say that IATA worked off their agenda items and delivered to a large degree, although Mr. Hughes’ statements clearly lacked “the vision thing.”
     With a focus on Dangerous Goods and Pharma regulations, we learned IATA has undertaken a much needed modernization of its outdated Cargo Agency Program.
     A new MoU with The Universal Postal Union (UPU), enhanced ULD Guidelines (delayed because of IATA’s 2009 firing of its former manager, ULD Standards), CO2 reporting tools together with Security-CSD and e-CSD with a “transformation of the air cargo industry’s facility capabilities matrix,” and the ACI European Union ACC3 Secure freight updated was included in Hughes’ ticking off of the IATA “mission accomplished” list.
Don Vito


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