PayCargo Ups Fintech Innovation
Down Under

  Great conversations and valuable perspectives shared at 2026 International Forwarders & Customs Brokers Association of Australia Ltd. (IFCBAA) Annual Conference just concluded (May 13-16) in Hobart.
  Hobart is a trip unto itself as the southernmost capital city of the Australian island state of Tasmania located on the Derwent River estuary that includes breathtaking vistas of Mount Wellington.
  Here is Simone Peacock, driving Fintech Innovation in supply chain as Sales Director APAC for PayCargo; she shares some thoughts on a panel at the conference titled “The Future of AI in our Industry.”
  “The Australian freight forwarding industry is entering a new phase of digital transformation.
  “AI is helping forwarders cut manual work, handle growing volumes, and stay compliant, so they can scale efficiently under rising costs and regulatory complexity.
  “Unlike most industries, freight forwarding relies on coordinating multiple stakeholders, including carriers, terminals, customs brokers, transport providers, banks, and regulators, while managing thousands of documents and financial transactions each month.
  “In many Australian forwarding businesses, these workflows still rely heavily on manual processes, offshore processing teams, and fragmented systems. These operational pressures are prompting Australian freight forwarders to explore artificial intelligence (AI) as a tool to improve efficiency, accuracy, and scalability.
  “What was once an emerging technology is now quickly becoming part of everyday freight forwarding.”
  Explore the risks, rewards, and practical steps for adopting AI:
Read more here.