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Family Aid 2020
   Vol. 20 No. 42
Tuesday October 26, 2021

Is The Forwarder A Partner?

Jo Frigger Forwarder A Partner?

     Ah The Hope of Bygone Days
     What happened to the airline /forwarder partnership as announced by IATA and FIATA in Dublin in October 2016?
     That subject has not been discussed and in general has been swept under the rug by IATA.
     Lots of logisticians around the world were animated and excited at the prospect of greater participation and cooperation between the partners in air cargo.
     But alas the partnership seemingly never got out of the gate and the once upon a time dream of a closer working relationship and even a genuine partnership has come to naught.
     Here we share some words from 2016 shared by a visionary leader in the freight forwarder movement, the late Jo Frigger an ocean freight forwarder and logistics specialist.
     Jo, until April 19, 2021, served as Chairman of EMO Trans, a company that continues to builds and thrive with 250 offices in 120 countries around the world.
      Jo said:
     “Ever since I started in this business in 1958, the relationship between airlines and freight forwarders has been volatile.
     “The initial view was that a forwarder was an agent who collects a commission from the airline.
     “This perception has gradually changed over time so that the forwarder is maybe a customer and lately even a partner.
     “Does the forwarder represent the airline, the shipper, or is he a partner of the airline?
     “If so, to what extent?
     “The two different business models, asset and non-asset driven, make it difficult to define, or is the airline just a supplier of space at uncertain price levels without guarantees from either side?
     “In today’s environment, the shippers and consignees demand transparency of the supply chain procedure.
     “The forwarder has to control the whole process from pick up to customs clearance and delivery; he is viewed as the architect of this process and accordingly held accountable.
     “Whether we like it or not, it forces us to work closely together with all carriers, be they air, ocean, or land.
     “Existing IT systems still do not give us the integrated accuracy and transparency of shipment locations at any given point of the transportation chain from beginning to end.
     “We have to work together and invest together to create a better flow of integrated information from pick up to delivery.
     “Customers traditionally just want to know: How much does the transportation cost and when will my shipment arrive?
     “It’s a tough job for us and I’m convinced that we can do it if we focus on the essential elements.
     “People in our business are resilient and inventive and I believe that FIATA can fill an important role here,” Jo Frigger said.
     The wonder in October 2021 is Jo’s voice simply from bygone days. The manner in which COVID has changed the world and certainly the air cargo industry, should we not look at the idea of enhanced cooperation in a new light?
     The way this initiative was allowed to disappear should be closely examined.
     We think simple common sense tells us, based on history, Jo’s words and the consideration of what we need as essential to continue to build air cargo, can be better served with the airlines and the global forwarders as true partners.
     Can we talk about It?

If You Missed Any Of The Previous 3 Issues Of FlyingTypers
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Vol. 20 No. 39
PayCargo On Fire Worldwide
Krems United Tops U.S. Cargo
Chuckles for October 11, 2021
Too Cool McCool Is Ireland Cargo
How A Delayed Flight Changed History
Tata Sons Regain Air India

Vol. 20 No. 40
Why Did IFACP Deal Go Up In Smoke
Chuckles for October 13, 2021
ATC Heart To Heart
Truck Queues Solved Forever More
BRU Warehouse Debuts
Letters for Ocrober 13, 2021

Vol. 20 No. 41
Peter Hansen Pulled Air Cargo Up
Sullivan's Travels
Chuckles for October 20, 2021
Inside Moves At Qatar Cargo
On The Freight-Pay Beam
Sorting Cargo In A Gutter Near You
'Tis Autumn In New York

Publisher-Geoffrey Arend • Managing Editor-Flossie Arend • Editor Emeritus-Richard Malkin
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend

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