|Vol. 16 No. 73||
Wednesday September 20, 2017
There are legions of “virtual
forwarders” entering the cargo business in 2017.
Digital World Awaits
industry,” Keshav said, “is no doubt headed in a direction
of digitization as customers desire information at the click
of a button and 24/7.
Delivering Essential Services
face, a voice, and a lot of compassion are what the human freight forwarder
brings to the table.
Disruption & Progress
disruption is inevitable, and hence no doubt this has affected our thought
process in terms of things to come.
Counting Days Of Change
do not think the traditional forwarder will perish (just yet) as
freight forwarding, as I see it, is a ‘people’ business.
Again The Human Factor
terms of day to day experience, while customers simply love the
pricing/process capabilities that a VF can offer, their biggest complaint
I hear is that they are ‘just a number!’
The Pricing Challenge
of the major challenges a conventional freight forwarder faces is in
terms of the pricing platform the VFs provide.
The Reality Check
Keshav smiles, “a Virtual Forwarder is only as good (or as mediocre)
as his software allows him to be.
Streamlining & A Bump In The Night
platforms are a reality; they are no doubt useful for streamlining processes,
but have limitations in terms of having set rules to solve set problems.
Looking Ahead At Changes
the traditional forwarder does not embrace technology and chooses to
live in the past, he will perish, no doubt about that!
a massive humanitarian effort, quite unlike business as usual, and I am
both humbled and proud to be part of a passionate team at the airline
and our partners who are pitching in to help,” said “The Mike”
Mike Oslansky, effusive Director of U.S. Cargo Operations at United Airlines.
First There Was Harvey
The relief effort started
with getting wheels up and flights into Houston in the immediate aftermath
of Hurricane Harvey. Though IAH was soon closed to everything but humanitarian
flights, United moved more than 500,000 pounds of relief supplies into
“The area around SJU Airport was spared the worst of Irma’s destruction, making it possible to send in disaster relief shipments almost immediately. We continue to use San Juan as a hub for other islands in the regions that were hit much harder. The storms may have moved on, but the team continues to coordinate, load, and transport relief freight into areas where folks need it most.”
Massive Relief Is Continuing
“In fact, we moved
a humanitarian flight—all disaster relief supplies, no passengers
or revenue shipments—into St. Thomas (STT) this past weekend.
No Slowdown In Sight
“Of course, this
is nothing like how we usually conduct business, but the gratifying thing
is no one has walked into my office and said ‘Maybe we should slow
down all this relief activity,’” Mike declared.
A Lifer To Love
Mike Oslansky is one of those cargo “lifers” you always knew was there, but then the impossible happens. It’s then that his skillful hands get cargo where it needs to be without any excuses, and the brilliance of this 30-year industry veteran moves to center stage.
Heart Like a Wheel
Talking about the strong
emotions churning inside legions of airline employees and United Cargo
service partners right now, Mike says:
The Trucker Would Not Back Down
“One example among
many: in the immediate aftermath of Harvey, getting relief supplies from
the airport to the shelter in the Convention Center downtown was next
to impossible. Stepping up to help was one of our trucking partners, U.S.
Cargo Link, and their VP of Operations AJ Thiara.
The Most Good
“For me, the biggest
takeaway of recent weeks is that doing good is contagious.
|Editors Note. Readers can contribute to The Salvation Army, click here; or The Red Cross, click here.|
A voyage of discovery as Qatar Airways Cargo teamed up with EFL, Expo Freight last month and opened a new station (Rickenbacker International Airport) in the bargain moving 100 tons of ready to wear garments via a QR B777 freighter from Colombo, Sri Lanka to Columbus, Ohio.
“We appreciate the trust that EFL has placed in us to deliver this special air charter. Our extensive cargo network, young and modern fleet of 20 freighters and our expertise in freight charters are the competitive advantages that enable us to customize our connectivity and services to most of the airports in the world,” proclaimed Uli Ogiermann, QR Chief Cargo Officer.
In a similar move into the USA heartland, QR said Pittsburgh will be its latest freighter destination now number five in the United States as of October 11, 2017.
World Congress 2018 in Delhi: FFFAI will showcase Brand India (in the
picture, above Mr. Debashish Dutta and the FIATA World Congress 2018
Glad To Be In Kuala
are glad to see the unprecedented enthusiasm among our member associations
and companies regarding the FIATA World Congress.
Eyes On India
world is seriously eyeing India and we will have to focus on infrastructure
and logistics facilities available here to woo the international trade
community from across the globe.
If You Missed Any Of The Previous 3 Issues Of FlyingTypers
Access complete issue by clicking on issue icon or
Access specific articles by clicking on article title
16 No. 70
Where In The World?
Chuckles for August 31, 2017
The New Green Vikings
Happy Faces—Going Places
Miles & More
16 No. 71
Prakash Nair: A Man For All Seasons
Chuckles for September 7, 2017
An Airline Story From The Heart
Publisher-Geoffrey Arend • Managing Editor-Flossie Arend
Film Editor-Ralph Arend • Special Assignments-Sabiha Arend, Emily Arend • Advertising Sales-Judy Miller
comments and news to firstname.lastname@example.org