cargo is no longer about handing out rates and schedule flyers,”
says Linda Dreiffen, MD Cargo Sales Eastern Division for American Airlines.
For all of us a better understanding of
the shipper’s requirements, the forwarder’s transit needs,
and the airline’s capabilities can help lead to positive results.
Successful collaboration allows everyone
to share in customer satisfaction, additional business, and profit.
“If you think about it, air cargo
is really a very resilient industry.
“There have been wonderful years and
some really tough ones.
“But most importantly, we have been,
and always will be, focused on our customers.
“We are very excited to share all
of the great things happening at American.
“Now that we have completed the integration
of our Cargo teams, our network is stronger than ever. We are focused
on providing seafood shippers in the Northeast a reliable and innovative
airline partner to transport seafood across the world. Working together
we can grow and develop new destinations supplying seafood to hotels,
restaurants, fish markets and family dinner tables in the U.S., Europe,
Latin America, and Asia.”
Flies Up Front
“The seafood industry is very important
to American and as Seafood Expo took place in Boston, to our Boston facility
“More than 50 percent of cargo traffic
originating in Boston is seafood related.
“The business has grown over the years
as capacity and destinations offer even more opportunities for our shippers.
“As demand has increased, we have
added resources including refrigerated trucks to transport these products
to our JFK and PHL gateways to Spain, Italy, France, and now Latin America.
with the change in the type of aircraft we operate to the West Coast,
seafood still remains the number one commodity from Boston to Los Angeles
and San Francisco.
“Perishables have expanded beyond
foodstuffs to now include a broader range of commodities.
“An increase in the manufacture and
movement of pharmaceuticals has grown dramatically, for which American
Airlines Cargo offers ExpediteTC, a temperature-controlled pharmaceutical
program designed to meet IATA standards and Good Distribution Practices.
“Next American Cargo opens our state
of the art Pharmaceutical Facility at Philadelphia Airport.”
“Many of our shippers have worked
with American Airlines Cargo for a long time.
“They know we understand the importance
of their products and their need for quality and timeliness. Shippers
can book their shipments online or with someone who knows their business.
“Using our Expedite service, they
are confident that their shipments will move as booked.
“We take care to book the most direct
route to meet transit time requirements using non-stop flights or routing
with refrigerated trucks into the hubs. Shipments can be tracked throughout
the entire process ensuring reliability and quality.”