Delta Cargo had just named Rob
Walpole as Vice President – Cargo Operations and Logistics.
Mr. Walpole lands at DL Cargo with heavy
credentials including a stint at DP World Dubai where he served as Chief
Operating Officer and prior to that as Chief Executive Officer at Schenker.
Rob Walpole gets it about change and judging
by his recent move and his answers here he is turning an important page
moving ahead affecting the future of a great international airline.
“A couple of things from my background
- having lived and worked globally, and my most recent background in the
Logistics and Supply Chain industry I think will be tremendously helpful
in my new role at Delta.
“Delta Cargo is a part of a global
business – understanding some of the landscape, challenges and cultural
nuances of our markets can be helpful in working with customers and our
“From a Logistics and Supply Chain
perspective – the industry is solution-focused and one that will
likely change in the next few years, with Delta well placed with some
very innovative solutions, and I hope I can help the company on that journey.
“I chose to join Delta because of
its reputation as a great place to work, with a great leadership and organizational
“The surprises to me are firstly,
just how much the company is ‘customer-led’, with the strategy
of the business truly led from a ‘voice of the customer’ perspective.
“Lots of companies say that, but Delta
truly lives that.
“The other surprise (and maybe it
shouldn’t be) is the way that Delta efficiently manages a tremendously
complex operational network.
“This comment is not just about the
Cargo business, but the whole company – it takes a lot of talented
leaders and a committed organization to execute effectively at the top
of the industry, in such a complex environment.
The Book On Leadership
“Many things are important to be a
great leader, and leadership is an area where I try to read widely and
broaden my perspective. “One key leadership trait I read about a
few years ago, and strongly believe in is ‘the pursuit of clarity’.
“It doesn’t mean clearly telling
people what to do – in fact it is the opposite.
“The act of ‘pursuing clarity’
from a leadership perspective means you need to always be talking with
all stakeholders to solicit feedback, discuss alternatives, understand
customers, in order to craft - and lead an organization towards - clearly
established goals in a clear manner.
“And when conditions change (which
they will), you need to recycle the practice. Done thoroughly and properly,
it drives a tremendous amount of good leadership behavior.”
Uppermost In Cargo Matters
“Collaborations are critical.
“For lots of reasons, but there are
two primary ones for me. Firstly, in line with the earlier comment on
industry solutions and future disruption – successful execution
of future supply chains (and also today) requires complex collaboration
between a number of participants.
“Having a foundation to do this effectively
is key, and this is equally applicable for Delta.
“Separately, the battle for talent
and supporting future organizational development is also a collaboration-based
“Ability to collaborate in order to
build effective networks, talent pools, communication channels etc. is
critical in order to build organizations to support future growth,”
Rob Walpole concluded.
Cargo named Matt Weisenburg Director – Cargo Strategy and Alliances,
and Mark DeFrancesco as Managing Director – Revenue Management,
Capacity and Forecasting.
Matt, moving up fast, has
been at Delta Cargo over the past three years serving atop cargo alliances,
strategy and development, pricing and revenue management .
an 18 year DL veteran includes serving as Director of JV Transatlantic
Pricing for the Delta, AirFrance, KLM and Alitalia Joint Venture.