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   Vol. 21 No. 42
Tuesday November 8, 2022

Kale Logistics Solutions

Weather Report Alert For Possible Hurricane
in South Florida Beginning Wednesday Night.

     Miami Storm Update . . . As far as we can tell there have been no announcements from The International Air Cargo Association TIACA Air Cargo Forum of the gathering storm expected to hit the coast of Florida Weather Map shows expected area in red of impact where storm Nicole is feared at this hour to arrive in the next 24-36 hours.
     What is known in fact as the map shows, is that Miami Beach is an island that easily floods. In high winds and rains with a full moon a storm surge driven at high tide means the area surrounding the Miami Convention Center and roadways could be well under water.
     Miami simply closes down, sometimes for days when that happens.
     So far some airlines are maintaining flights, although as we go to press we are told United Airlines has issued a travel advisory.
     Hotels in Miami Beach, which would be one of the first ones evacuated are still open at 18:00 Monday.
     We really hope the storm takes another course, and simply feel terrible for Glyn Hughes and his intrepid team who pulled up TIACA by its bootstraps and put it back right, and are all set and staged to have a great victory. Undaunted, we continue to look for a break in the sky from anywhere as we pray for better weather at once.
     We are informed, so, you be informed . . .
Geoffrey Arend

Jan Meurer, Jacques Heeremans and Jan Krems

Jacques Heeremans      Above All These Are Some Great People.
     When it comes to being practical while also being Dutch, Jacques H.M. Heeremans has all bases covered. This long time GSA Managing Director (now GSSA) of Schiphol Airport-based Inter Aviation Services B.V. (IAS), a company he started which has remained happily independent and growing for the past 35 years, is one of the few, and perhaps only, big time handlers to employ an all-female sales force.
     “It had to be,” easy-going Jacques admits:
     “I have six sisters and they would not have it any other way,” Jacques smiles.
     “We are an independent company established in The Netherlands in 1987; today we’ve grown to include offices at both Amsterdam and Brussels Airports.
     “Our business is providing a comprehensive menu of services as General Sales and Service Agent (GSSA) for several leading airlines.
     “We also offer a worldwide cargo aircraft charter service.
     “Through a close association with International Air Services (IAS UAE) we also maintain a strong presence in the Middle East airfreight markets that I began 35 years ago with my partner Peter Lonsdale, covering Dubai & Sharjah and adjacent regions.”
     IAS covers a range of destinations spanning Europe, North and South America, South-East Asia, Middle and Far East, Australia, and Africa.
     From short-haul scheduled passenger services operated by narrow-body jets through to long-range scheduled freighter flights, IAS provides services worldwide.
     The list of airlines that have put their trust in IAS to handle their cargo marketing and sales includes several of the largest carriers. Backed by leading edge information technology, IAS provides administration and control of trucking, import/export handling, collection of freight charges, ramp handling, warehouse supervision, and revenue and management reporting.
     The IAS family in 2022 includes United Airlines, DHL Aviation, TAP Air Portugal, Kalitta Air, Vietnam Airlines and Finnair.
     “Jacques Heeremans is a great gentleman of our industry,” said Jan Krems President of United Airlines Cargo.
     “Jacques understands the business better than anybody.
     “He is the most honest person I have ever done business with and today is also a great friend.”
     IAS also provides some deep-dish assistance in sales and marketing, operations, finance and IT, office management, charters as mentioned, and even overall management.
     But it is the man himself that shines out and brings the kind of endorsement from people rarely seen today.
     “I don’t just see Jacques as an ultimate people manager,” Aris Zwart, retired Regional Director CSO Air France KLM Cargo told me.
     What Aris said holds true as a major plus today, post pandemic and all.
Suzan Snel, Henriette Hoogervorst, Esther Roamar and Tanja van der Zwan
The ladies of Netherlands-based Inter Aviation Services B.V. (IAS) are Suzan Snel, Henriëtte Hoogervorst, Esther Romar, and Tanja van der Zwan, part of an exclusive, all-women sales force.

     Jacques remains comfortable to be with, a “Mohair Sam” in an increasingly frenetic air cargo business.
     “I know from lots of people who worked for Jacques, they loved to work for his company, but a lot for Jacques himself.
     “He's easy going, open, and a great listener.
     “Jacques runs his company with passion, vision, and is ahead of developments, and as such he’s a real survivor.
     “He will, without hesitation, advise his industry friends, even if they are competition.
     “For the industry as such, above all within the Netherlands, I would give Jacques the honor of calling him our rock,” Aris Zwart said.
     Strong words and a crowning endorsement, especially as a GSSA and every other part of what makes life, love, and our air cargo industry worthwhile, is being so closely connected to others.
     “I guess I am ‘old school,’” Jacques said. “But am young enough to still want to build our business and make new partners and friends along the way.”
     Asked how he has kept things fresh for 35 years, Jacques answer is immediate:
     “I am the Managing Director at IAS, but IAS is not important, is my feeling.
     “Rather we exist as the sales and service department of everyone we represent.
     "We do the job and are totally open book in all of our dealings.
     “We all like what we have chosen to do for our living, so everything at IAS is on behalf of our clients.
     “I would say our longevity and the trust of our loyal customer base confirms our business philosophy,” Jacques said.
     “It has not been easy. The COVID challenged all of us and gave new meaning to the words when the going gets tough, the tough get going,” Jacques said.
     “But we have always experienced fairness and decency with the airlines who often during tough times work very closely with us so that we can all continue to deliver the highest quality of service and make a profit,” Jacques Heeremans said.

Jacques Heeremans and Jan MeurerA Postscript . . . The thing you like right away about Jacques Heeremans, aside from his gracious easy-going manner, is that while we were talking we came across our old friend Jan Meurer.
     Jan, as our regular readers might recall, is one of the outstanding airline executives and air cargo people that we have had the privilege to know and be friends with during our 50 years on this beat.
     Jan was part of Jacques Ancher’s All Star team at KLM Cargo during the 1980s.      He went on to distinguish himself even further at that carrier, even during years when the airline was experiencing major cut backs and retrenchment.
     But often Jan and Jacques, two outstanding cargo people are collaborating while expanding their friendship.
     Jan said this about Jacques:
     “Jacques Heeremans, my friend for over 35 years is an entrepreneur pur sang. A great person with a very strong feeling for the human touch. He is liked by so many people!
     “Jacques has built IAS to a quality company together with his great team. A GSSA company which has a remarkable reputation. I congratulate him and the team with 35 years Inter Aviation Services. I am proud to have been his business partner and friend for so many years.”
     Sitting with them brings back both memories, but also the excitement of the way ahead for air cargo, the way it ought to be.
     These two always take the time to examine change whilst considering every possibility.

Chuckles for November 8, 2022

By Dan Muscatello

Dan Muscatello     I read with interest the recent interview with Mike Webber on the state of the air cargo industry, and believe that it sets an excellent context for the need to move forward.
     Over the past 18 months, under the leadership of The Airforwarders Association and the National Customs Brokers and Forwarders Association of America, a committee of expert stakeholders in the air cargo industry, conducted a nationwide survey of air cargo stakeholders, and prepared a whitepaper of findings and recommendations focused on how the increasingly critical issue of air cargo throughput, can be addressed. 400 of the top professionals from airports, airlines, government, trucking, freight forwarders, customs brokers narrowed the critical areas to five:
          • Facilities and Infrastructure
          • Technology and Automation
          • Service Standards
          • Staffing
          • Government Policy and Regulation.
     The survey results were reviewed and analyzed by a multidisciplinary committee of public and private sector experts and translated into a set of specific findings, impacts and recommendations that demonstrate both the interconnectivity of the five areas and how potential solutions should reflect this.      The primary recommendations included:
          • Provide Direct Public Sector Financial Support to Development Initiatives
          • Develop And Introduce a Universal Digital Electronic Tracking                       Application:
          • Review and Upgrade Compensation:
          • Institute an Industry-wide Training Program
          • Modernize the SIDA badging process
          • Implement Consistent Policy Interpretation and Reinforcement
     The full report “Safeguarding the future of air cargo: its economic importance and critical need for investment”, is in three parts: the first sets a context and serves as a primer, the second summarizes the survey process and results, and the third presents the recommendations, along with a suggested approach for implementation. If we do not take action, we will see:
          1. Further delays to shipping time sensitive products (e.g. COVID 19 vaccine).
          2. Escalating costs for modernization of airport facilities and infrastructure
          3. Policy disincentives for private investment.
          4. Adverse impacts to the economy
          5. Negative impact on federal staffing and budgets
          6. Higher costs to all elements of the logistics chain from shipper to buyer
          7. Increasingly negative environmental impacts specifically carbon emissions
     The $25 billion designated for Airports under the Infrastructure Act, will provide little if any relief for air cargo for several reasons:
     • The Airports Council of North America estimates a need for $115 billion in infrastructure investment over the next five years, so the allocated $25 billion under the Infrastructure Act would theoretically leave the airports with a $90 billion shortfall after 2023.
     • The allocated funds for airports will be largely consumed for higher prioritized projects focusing on passenger terminals, services and amenities, security, and safety. While this is all appropriate, the remaining funds available for cargo and logistics facilities and operations will be extremely limited.
     • At mid to large-size airports, there may be hundreds or even thousands of tenants, users and invested stakeholders, whose time and costs would be greatly decreased by a communications overlay. In many instances, the costs of acquiring and/or maintaining the necessary technology may be prohibitive. Supplementing these costs through this funding would allow greater participation, thereby reducing trucking congestion, improving service levels, increasing staffing and customs efficiency, extending building capacity, and reducing costs.
     • Airports, airlines, and their partners have lost billions of dollars over the past three years limiting their capacity to make necessary modifications for the immediate future.
     This proposed funding would be in addition to the $25 Billion allocated under the Infrastructure Act. A target figure of $3-$5 billion would serve as a substantial stimulus to private investment as well as create enhanced throughput and cost savings throughout the entire logistics chain. The allocation concept would be for states to prioritize their needs and a national panel of public and private sector experts review all requests based on established impact and impact-avoidance criteria.
     Support at the national level is absolutely essential to safeguard this vital area of our national economy and we ask for the support of you and your colleagues. It is important that your readers and other stakeholders in the air cargo community review this apolitical document and understand the challenges that we face. The link to the paper and the Executive Summary are here.
     Questions can be forwarded directly to me at

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How Miami Landed Its First Asian Carrier

Email graphicRE:  How Miami Landed Its First Asian Carrier

Hi Geoffrey,

     I was amused to read the article about Peter Yap in today's Flying Typers, as when I first met Peter in the early 1980s he was actually responsible for ULD at CI !!!! And he was quite a character then even though he was well down the pecking order in a small office in the China Airlines head office on Nanjing Road!
Bob Rogers     And one of the first projects I did with Peter was when they bought their first B747 freighter ( a -200 I guess) from Cargolux, Peter had ordered a large batch of ULD equipment for the operation of the aircraft which we had to deliver to Luxembourg to meet with the delivery flight of the aircraft which we did successfully, the only slight hiccup being that not long after its arrival in Taipei with the equipment having all been unloaded a rather strong typhoon showed up and almost blew the whole lot into the South China Sea !!!!
     As you said in the article, Peter was absolutely an example of the can-do attitude.

Bob Rogers
VP & Treasurer, ULD CARE

P. BalaSubramanianDear Geoffrey,

Great to read this Geoffrey. Your words touched me - ‘We are, after all, messengers. To have been part of moving the industry forward, and to have lived long enough to share these stories is surely the sweetest reward anyone might imagine’. You have been MORE than a messenger. This story proves you have been the catalyst for a paradigm shift and history to be enacted. The Air cargo industry needs more Geoffreys.

Founder & CEO, Air Cargo Consultancy International

Jacques and Isaac NijankinDear Geoffrey,

Thank you for bringing back some great memories - I had the pleasure of meeting both Peter and Michael back in the day with my father Isaac. Peter, during a trip to Hong Kong and Michael at one of the many air cargo events. MIA has truly evolved into an international Mecca of international air cargo, and in this case particularly for fish - I see it first hand. Nice to see how Peter and Michael are credited with helping to pioneer this growth.

Jacques Nijankin
General Manager Cargo Services, Swissport

Thank you Geoffrey for sharing this valuable picture and story. I’m honored to be part of this history. CI and 5Y pioneered the ACMI business model and made strategic success mutually. Looking forward to more stories unfolded through your witness.By the way I’m soon assigned to ORD after MIA. It’s a breakthrough to work out the obstacles from U.S. local carrier’s objections . With the growing capabilities powered by 5Y, we placed a strong foundation in the ORD market which has grown up to more than 12 weekly 747 freighter service today.

Alex Wei
Alex Wei, Project Team Leader, Next Gen of Cargo Digitization, China Airlines

Michael Chowdhry - what a legend in the business of air cargo.
Rajesh Keerthy
Special Products Controller

Real pioneers.
Aviation Industry is full of such stories.
Love to hear more.

Khalid Usman
Deputy General Manager, Cargo
Pakistan International Airlines

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Vol. 21 No. 39
Webber Where We Are Now
Chuckles for October 18, 2022
Europe Return To Normal
85% India Air Cargo On Kale Logistics Solutions
We Owe It To Our Customers
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Chuckles for October 24, 2022
UPS India Expansion
Happy Diwali

Vol. 21 No. 41
Celebrating Jazzy As Atlas Air Worldwide Is 30
How Miami Landed Its First Asian Carrier
Election Day USA Is Strange Choice For TIACA Opening
Cargo Star Of Africa India Plan
Pumping Traffic

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