highlight for United Cargo in the first half
of 2018 was the continuation of the trend that began in late 2014, when we emerged as
the clear leader among U.S. carriers in tonnage
carried and revenue.
January through June, our ton miles increased
just over 6 percent while our revenues increased
nearly 19 percent,” declares United
Cargo President Jan Krems.
Natural At United Cargo
Jan Krems has
brought to United Cargo twin plus-factors:
an extensive air cargo management career and
an impressive intellectual background.
A native of
Oss, Netherlands, Jan is married with two
children and speaks five languages, including
his native Dutch.
A glance at
his advance toward the upper reaches of air
cargo professionalism reveals gradual, measured
progress: a swelling know-how gained at a
deliberate pace, like nature itself. Natura
non facit saltum, say the scholars, advising
that nature (i.e., maturity) makes no leap;
in nature things change gradually.
Jan is a force
Of all the people
you have ever met in this business, Jan Krems
is a natural for the sort of air cargo work
required of him.
quite proud of another ongoing trend: our
volume growth continues to exceed the 36 key
worldwide competitors measured by WorldACD.
growth continued to be strong in the Asia
Pacific and Latin regions, although the pace
of growth slipped a bit from North America
and EMEIA,” Jan pointed out.
Credit Is Natural
we never forget that this success stands on
there is the outstanding performance of our
Operations teams. United achieved the best
second-quarter on-time departure performance
in the company’s history, and our Cargo
Operations team continues to deliver the consistent
quality our customers demand.
there is the personal quality of our customer
service provided by our Sales Team and support
who heard me speak on this subject,”
Jan insists,” knows my opinion that
United has the most talented and experienced
Sales Team in the business.
as important is that every team member shares
a commitment to exceeding our customers’
expectations every day.”
Switch Is On For Cool Cargo
results for specific products and commodities,
our TempControl service for pharmaceuticals,
healthcare material, and other substances
needing temperature-sensitive shipping continued
to expand in every region.
Europe and the U.S. continue to predominate
in the value of exported pharma, percentage-wise
our fastest growth in TempControl is in Asia-origin
also experiencing strong growth in pharma
imported into the Asia Pacific.”
the quality reputation of our TempControl
service, and UA’s position as the leading
U.S. carrier to and from the Asia Pacific,
we are well-positioned to contribute to the
health of China’s people and to the
populations of other ‘pharmerging’
countries in the region.
with our nonstop focus on quality, I believe
TempControl shippers appreciate our drive
to continually add to and upgrade our packaging
and service options.”
Thermosafe Is A Gas
example of that effort is the global lease
agreement with Sonoco ThermoSafe we announced
just a few weeks ago, which enables TempControl
customers to lease ThermoSafe’s PharmaPort
360 smart active shipping units from us.
customers also value our ongoing investment
in the human resources needed to ensure our
service consistently meets their needs.”
of Dreams For Pharma
has fielded a dedicated team of pharma business
experts in primary export countries around
the globe, and plans are in place to steadily
expand these teams.
life sciences logistics grows and evolves
at such a rapid rate, it’s essential
that we have specialists in continuous communication
with all participants in this supply chain
to keep our service relevant and valuable.”
Prior to his
ascent to the position at United, Krems spent
three years as president of the Americas for
of Chicago in that job, he was an easy attraction
for the folks at United.
Krems had come
to regard KLM as his lifetime employer, and
he was ardent in his loyalty to the airline.
While he is
especially vocal in his praise and affection
for his team at United, Jan also stands up
for a small group of KLMers who, he said,
had a profound impact on his development as
a true professional: Jacques Ancher, Jan Meurer,
Enno Osinga, and Bram Gräber.
Given his heartily
expressed warm feelings toward KLM, his reasons
for accepting United’s invitation are
simple and direct.
the time was right to make a change. No regrets,
a great company to work for, and so is United.”
No doubt at
United Cargo, Jan has caught lightning in
As he continues
as top management his decency and humanity,
coupled with expertise and exuberance, will
help generate opportunities up and down and
all across the global United Cargo offering.
Joint Is Jumping
contributor to our success in 2018,”
Jan Krems smiles, “is our joint venture
with ANA Cargo.
UA just celebrated the two-year anniversary
of the cargo joint venture, which began in
July 2017 with eastbound service from Japan
to U.S. and Canada.
westbound transpacific routes from the U.S.
and Canada to Japan to the JV scope in February
2018, and in late May added eastbound transpacific
routes from Japan to Mexico.”
The UA-ANA cargo
JV network now includes 377 nonstop flights
a week to 16 destinations and further flight
and truck connections within Japan, U.S.,
Canada—and now Mexico.
toward Europe and our second JV, in early
May we reaped the reward for an enormous amount
of effort, energy, and skill from a multitude
of United and Lufthansa Cargo team members
when we launched the first phase of the UA-LH
Cargo joint venture cooperation.
then, we have gradually extended the scope
of our JV by adding more direct and transfer
routings between the U.S. and Europe to the
du lieber Lufthansa!
joint venture route network is already providing
greater flexibility and time savings to customers,
and we expect the fully implemented JV to
encompass approximately 1,500 new weekly route
combinations and approximately 600 additional
direct connections per week between the U.S.
More To Come
“Beyond 2018, we are looking forward
to developing many more expansion opportunities
for our JV network and we’re also evaluating
specialty products for possible future inclusion
in the JV.”
Straight From The Shoulder
I’m in the air cargo business—more
than 31 years at this point—the less
faith I have in my ability to make accurate
a challenge even in years when we don’t
have to weigh the impact of the trade tensions
looming over the second half of 2018.
in that uncertainty, plus the fact that trade
growth has slowed to where capacity is growing
faster than volumes, leads us to expect more
moderate gains in demand into the fall.
with customers have us hopeful for another
positive peak season—with gains perhaps
less substantial than we enjoyed in 2017.
are undeniable but, even if they slow down
growth a bit, we’re optimistic that
the overall positive trend will continue into
Jan Krems, brother!